Tyndall Federal Credit Union S Tyndall Pkwy, Panama City

Tyndall Federal Credit Union Reviews

• J

  James Gharst
  5

  I've been a member of this bank for 45 years.allways great service, never had a problem.they really look out for there customers.very professional.

  Response from the owner

  Hi James, Thank you for sharing your experience with our team! We truly appreciate your feedback and your membership! Sincerely, Tyndall Federal Credit Union

• A

  Alan Leventhal
  1

  Stopped at this branch to deposit money into my wife's account. Withdrew cash from my account(different credit union) got all 50s the amount to be deposited was $180. Deposited $150 into her account( both my withdrawal and her deposit was thru drive up atm). Drove around and attempted to "break" the last $50 so as to add to my wife's account) told I needed her account number not withstanding I had her ATM card, which your teller could have used to do whatever she wanted to in and out

  Response from the owner

  Hi Alan, We apologize for the inconvenience. The way our systems work we do have to have an account number to break bills or do any sort of transaction. Which would require you to have a membership yourself. This is all added safety to our members and their accounts.

• D

  David F
  1

  I've been a member for 31 years. For the past 10 years this bank has done nothing for me. I can get credit for everyone but them. I opened a credit card with them to build more credit with my bank. I was told 6 months of on time payments and they would increase my limit. I've had it a year and a half never late and no high balance and they still won't increase. I pay the credit line down to about $30 to $50 every month. I have to question myself. Why do I stay loyal to this bank. I'd recommend not banking with Tyndall FCU if you are a new potential customer. A manager was supposed to call me but I guess they couldn't be bothered. I'd love to speak with you! Can I have your direct number? A supervisor was supposed to contact me but that still has not happened. Like I said above I feel I'm not that important to you. I run a lot of money through this bank and if this is the way I'm going to be treated I can make those direct deposits somewhere else that will give me respect.

  Response from the owner

  Hi, David. We're very sorry to hear that you've had a negative experience. We can't locate your account based on your Google profile name, but if you'll give us a call at 850-769-9999, we'd love to talk through this with you. Thank you!

• d

  dj Moore
  5

  We always have good report with the Parker Branch of TFCU. The employees are friendly and knowledgeable each and every time. The line was extremely long yesterday but went rapidly. I would highly recommend this credit union if you are eligible.

  Response from the owner

  Thank you for the recommendation, DJ! Our team loves seeing you in the Parker branch!

• L

  Laura Vieth
  5

  I went inside the parker branch to place a check order. I was greeted by name and ask if I needed any other service that reminded me that i needed cash. Before I left I was ask how my son was doing after being in the hospital. That is the personal touch that keeps me a member of TFCU! I like the design of the branch.

  Response from the owner

  Thank you so much for taking the time to leave us a review, Laura. We care about our members and love seeing you in the branch!

• F

  Frederick Kaiser
  5

  I've been a member since 1971 they have always taken good care of me when I had two loans in that and they have been working with us during the pandemic and after the Michael the storm

  Response from the owner

  Thank you, Frederick! We are always striving to make a meaningful difference in the lives of our members. We appreciate you taking the time to leave us a review!

• V

  Virginia Yawn
  5

  I tried to use the ATM on Tyndall PKWY, but one had a sign that it wasn't dispensing cash so tried the other one, it took my card and I got to the next screen..three choices on each side. It did not accept and choice I made so cancelled operation and tried again, same results so some I had a sleeping grandchild got in the drive thru lane, I told the teller they were both not operating, she thanked me. I noticed when passed back by in about 10 minutes someone was working on the ATMs

  Response from the owner

  Thank you for reporting this, so we could resolve it quickly!

• R

  Ruth Seiffert
  5

  What can I say that would be any different. I have been a member for 40 years and have always had excellent service from the employees. Today was no exception. Went thru the drive-up, drove up, and within just a few minutes I was on my way. Had the same experience a few days ago. Thanks to all the hard working employees.

  Response from the owner

  Thank you so much for your kind words, Ruth. We appreciate your long-standing membership.

• G

  Gene Pline
  1

  The worst credit union in town. They have emptied out our savings without us knowing. They made money on me and still think I owe .

  Response from the owner

  Hi, we apologize for any inconveniences that you have experienced. If you would please call us at 850-769-9999, we would appreciate the opportunity to work through this with you. Appreciate your membership and hope to resolve your concerns!

• J

  Jennifer Butler
  5

  Both Customer Service and Cashiers were courteous and professional. Problems with the new banking app were acknowledged and I was assured that they are addressing the issues.

  Response from the owner

  We're happy to hear that the team at our Parker branch was able to take care of your needs, Ms. Butler. Thank you for taking the time to leave a review!