Turn-Key Mortgage W Norton Ave Suite A, Muskegon

Turn-Key Mortgage Reviews

• K

  K Vsys
  5

  Was referred to Bob at Turn Key from one of my coworkers and instantly knew I made a good choice. Both Bob and Billie were easy to work with, very knowledgeable, and always available for questions with quick responses. They made the process easy and stress free. I recommend using Turn Key when buying a home.

  Response from the owner

  Thank you Krystal it was a pleasure working with you.

• C

  C Schubert
  5

  Chad was awesome to work with! He was very quick to respond whatever time of day it was. He was patient, funny, efficient and knew how to get my loan done! He turned the mess someone else started for me into a wonderful ending! Although I was not his easiest loan, he never once complained to me anyway lol He handled all my lightning bolts as they struck with flying colors! I will definitely be a return customer with an easier loan hopefully for a refinance!

  Response from the owner

  Thank you. It was a pleasure working with you as well.

• J

  Jennifer Bissard
  5

  Working with Turn Key was a great experience. Chad was super helpful and went out of his way to make the process easy for me. Was very good at communicating with me and super fast on getting my loan processed. I highly recommend working with them!

  Response from the owner

  Thank you Jennifer

• A

  Ashley Potter
  5

  Chad was great! Kept us up to date with every part of the process. He responded in an extremely quick manner. Answered all of our questions to our satisfaction. He made sure we got the best rate and was very friendly. Thanks so much for all you did for us!

  Response from the owner

  Thank you Ashley

• J

  Jerry Mead
  5

  Chad made the process really easy to refinance our home. He made sure that everything was going has planned and if something changed he called me and explained what happened. He treats you like family. I would highly recommend Chad to help you out. Thanks again Chad The Meads

  Response from the owner

  Thank you Jerry and Amber

• L

  Lester Kees
  5

  TurnKey mortgage help me with my first home that I bought did it such a good job really made it easy and I'd recommend them to anyone that's the first home buyer or looking to buy another home😎

  Response from the owner

  Thank you Lester. It is always a pleasure working with you

• C

  Chelsea H. Rust
  5

  Bob answered every question, even ones I didn't know I would have! Helpful and patient, a great first time home buying experience! Always available!

  Response from the owner

  Thank you. It was a pleasure working with you as well

• R

  Rosalind wodarski
  5

  We could not be happier having used the services of Bob Shepherd from "Turn Key Mortgage"! Always eager to answer our "many questions" and calls. Walked us through the entire process. We quickly had the mortgage we needed without the headaches we anticipated! Highly recommend!

• C

  Cheyenne Ray
  5

  I just bought a house recently in this crazy market. I had the pleasure of working with Chad Shepherd and I can say nothing but great things. He answered every question I had, he was there through the entire process. I had some hiccups along the way and he took care of every single one! Chad was very friendly, funny and knowledgeable at what he does. If you go though Turn-Key I would definitely recommend Chad Shepherd.

• J

  J T (Dadt2)
  5

  Billie was beyond amazing and helpful. She was patient and explained everything. Can't say enough good things about this company! Thank you so much for guiding us through getting our first home!