Trustco Bank Reviews
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Costin Thampikutty5Working with William was a great experience. He was always available and flexible with his time. Additionally, when we had to pause the process for some time, he made sure to follow up adequately.
Response from the ownerCostin, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that William is providing just that! -CB
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Joseph Belokopitsky1Frustrated and upset. Was told from the beginning of the mortgage loan process that we would be able to close on our new home before Christmas. We had all of our ducks in a row and so did the seller. The appraisal was late on their report and took forever. There seemed to be a huge lack of communication between William Jenz at the branch who we worked with and corporate. It is one thing to promise we would get in before Christmas then keep changing our closing dates to December 28 to December 29. Then saying ... “if we sign the last piece of paperwork we can have you in December 24th, to now it possibly being January 4th. Trustco is a small bank that seems to be highly unorganized. They do have some decent loan programs but other than that stay away! Giving your word is a big thing with my family and I and Trustco broke theirs multiple times. If we weren’t so far into the process we would go another route and I suggest you do if you haven’t started the process yet. Hope this helps!
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Cathy Yacovelli5Always very comfortable and welcomed by nyro lewis and the best teller julie nagle been a customer since 2007
Response from the ownerCathy, thank you for taking the time to share your review. We are pleased to hear that you are enjoying your banking experience! -CB
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Michael Martinez5Staff is very polite and friendly I received great service and information when opening my Account.
Response from the ownerMichael, thank you for taking the time to share your review. We are pleased to hear that you are enjoying your banking experience! -CB
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Emergency Roadservice5I had a awesome time chatting with tellers about Lake George, I felt like a close friend, we laughed, we talked, I did my business and went on my way.
Response from the ownerThank you for taking the time to leave this review. We are glad to hear that you are enjoying your banking experience! -KS
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FAQs
1. How Can I Get Connection With Trustco Bank?
You can call them at this phone number +1 914-345-1808. You can also search through their website and submit the loan request form online.3. What Are the Steps to Get a Loan at Trustco Bank?
To apply for the loan you want, you can search through their website and submit the loan request form online. If you are searching for fast payday loans, you can click here for more details.5. What Happens if I Can Not Pay Back My Loan?
Simply have a talk with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. Please always read meticulously before signing any loan agreement.
2. What Is the Address Of Trustco Bank? How Can I Access This Store?
Trustco Bank is situated at 100 Clearbrook Rd, Elmsford, NY 10523, United States. You may check out the map and figure out the best route to access it.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make your lending process fast and easy, we get you connected with a large pool of honest lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.6. Does Trustco Bank Offer Bad Credit Loans?
Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.