Trustco Bank New Scotland Ave, Albany

(3)

Phone:

+1 518-438-7838

Website:

https://www.trustcobank.com/

Address:

301 New Scotland Ave, Albany, NY 12208, United States

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Trustco Bank Reviews

3 Reviews

D
Daniel Wakefield
5

They're fine. They're a pretty small bank, so don't expect an online banking experience like BoA's. But the customer service is good, and I got a good deal on a mortgage by staying in the neighborhood.
Response from the owner
Daniel, thank you for taking the time to leave this review. Providing excellent customer service is one of our top priorities here at Trustco Bank. We consistently look for ways to improve the banking experience of all our customers and work diligently to maintain the high standards we're known for! -KS
L
Lori Marsh
1

No thx! Had 3 accounts the less than a month! Constantly screwing up deposits.. placing the cash deposits into the wrong accounts. Totally unprofessional! When I went to close the accounts I was toldthe bandagedhad just gone to lunch and nobody else was able to do anything.. "can you hang out for the next hour until he gets back???" Really??? That's insane...gee... wonder why I closed the accounts.. lol.. absolutely not a good place to have any kind of account!!
p
purplemantis
5

I have had my account with them for a very long time. This branch on new Scotland Avenue is especially wonderful. I have only had good experiences there.
Response from the owner
Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -KS

1. How to Get in Touch With Trustco Bank?
You can call them at this phone number +1 518-438-7838. You can also search through their website and fill out the application form online.
3. How Can I Get a Loan at Trustco Bank?
To apply for the loan you want, you can search through their website and fill out the application form online. If you are searching for small payday loans, you can visit our website for more details.
5. What Should I Do if I Can Not Pay Back My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different policies of overdue payment. Remember to check out carefully before signing any loan agreement.

2. What Is the Site Of Trustco Bank? How Can I Get There?
Trustco Bank is situated at 301 New Scotland Ave, Albany, NY 12208, United States. You may check out the map and find the best way to access it.
4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make your lending process fast and easy, we connect you wth a wide range of reputed lenders over the internet. You can visit our official site to get a fast personal loan with no hard credit check.
6. Does Trustco Bank Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting approved, we are here to help! Just turn to our online service to get an installment loan even with your low credit scores.