Trustco Bank Reviews
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Ravi Gujjar5The overall experience from start to finish was amazing. Steve Lalloo was great every step of the way. He was available when we needed him and always had a timely response! See Steve Lalloo for any of your mortgage needs!
Response from the ownerRavi, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Mount Pleasant branch is providing just that! -MD
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Andrea Adrian5For me Trustco Bank at Crane Street is the best place to do my banking. For the wonderful customer service they have, Especially the Manager Steve Lalloo and Teller Samantha. Steve always go beyond and above to assist me in all my banking needs. They are very professional and I appreciate the attention, courtesy and good manners they show everytime I’m in the bank. I feel very comfortable because they make me feel my business is in good hand.
Response from the ownerAndrea, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that Steve and Samantha at the Mont Pleasant branch are providing just that! -CB
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Meera Basdeo5We had such a nice experience with Steve Lalloo who was our personal banker. He helped us open our bank accounts and answer a lot of questions, extremely professional and very polite. Highly recommend this location for all your banking needs.
Response from the ownerMeera, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that Steve at the Mont Pleasant branch are providing just that! -CB
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Jamie Bray5The bank manager Adnan and Sam are so kind and very helpful.. aside from being right down the road and convenient they are the reason I continue banking with trustco
Response from the ownerJamie, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Mont Pleasant Branch is providing just that! -KS
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Jessica Sorbellini1I don’t understand why trust Co can’t stay open till 5 like ever other bank
Response from the ownerHi Jessica, we take all customer concerns seriously. Our hours are uniformed across our branch network and we offer extended branch hours on all weekdays except for Tuesdays. We're also actively soliciting feedback through a survey in our branches and appreciate your reviews so that we may provide the excellent customer service we strive for every day. Our Customer Service department now offers new live extended hours as well. Please contact them at 800-670-3110 with any additional details. -KS
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E “John Paul” T4Great Employees Full of Smiles Too Bad the Area is Full of Ghetto Trash and drug dealers
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Justine Bynoe4I found this site very useful for information about the bank.
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FAQs
1. How to Get in Touch With Trustco Bank?
You can give them a phone call through this phone number +1 518-346-1267. You can also visit their website and fill out the application form online.3. How to Secure a Loan at Trustco Bank?
To apply for the loan you want, you can visit their website and fill out the application form online. If you are searching for small payday loans, you can go to our website for more details.5. What to Do if I Can Not Pay Back My Loan?
Simply have a talk with your lender if you have difficulty making the payments. Different lenders have different policies of overdue payment. Please always read meticulously before signing any loan agreement.
2. What Is the Address Of Trustco Bank? How Can I Access This Store?
Trustco Bank is situated at 959 Crane St, Schenectady, NY 12303, United States. Kindly take a look at the map and find the most convenient way to access it.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make your lending process hassle-free, we can link you to a large network of trusted lenders over the internet. You can visit our platform to secure a small personal loan with no hard credit check.6. Does Trustco Bank Offer Loans for People With Bad Credit?
Yes, but if you want to boost your possibility of getting approved, we are here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.