Trustco Bank Mohawk Ave, Scotia

Trustco Bank Reviews

• D

  Don Mormon
  5

  The staff there have always been helpful and pleasant to deal with. It helps that they are usually ready with my information because I normally am not prepared and I don't want to inconvenience the other customers. A nice feeling to bank with people that understand and are familiar with your situation.

  Response from the owner

  Don, thank you for taking the time to leave this review. We are glad to hear you are enjoying your banking experience! -KS

• D

  Dreams12302
  5

  Nice friendly, professional people, who greet you by your first name - when you come into the bank. Beautiful conversion of an old house- into a bank vs. destroying the house and building a commercial type of building. Our twins get a $5. Certificate to put into their savings account each year on their birthdays! Trustco is a nice, sound business that doesn't sell out to another bigger bank- like almost every other bank in the area has.

• W

  Walter Clark
  5

  I like this trustco bank here in Scotia, because it is within walking distance from my Apartment.

  Response from the owner

  Walter, Thank you for taking the time to share your review. We are glad the Scotia Branch is in a convenient location! -SM

• J

  Josh Mau
  4

  Things are a lot better here now. Much more customer focused. I felt it only right to create a new review that reflected that.

  Response from the owner

  Josh, thank you for taking the time to leave this review. We are glad to hear that the Scotia Branch is providing the excellent customer service that we strive for every day. We consistently look for ways to improve the banking experience of all our customers and work diligently to maintain the high standards we're known for! -KS

• R

  Robert Hacker
  5

  The ladies at this branch are always a super pleasure to deal with. They make banking at their branch swift and troublesome free. Thank you girls

  Response from the owner

  Robert, thank you for taking the time to leave this review. We are glad to hear you are enjoying your banking experience! -KS

• M

  Morgen Nydegger
  1

  If I could give a zero, I would. Incompetent doesn't begin to describe this place.

  Response from the owner

  Morgan, we are sorry to hear you are unhappy with your experience. Please contact our customer service department at 800-670-3110 or stop in to a local branch to provide us with more information so we can address your concerns. -KS

• P

  Paul David
  1

  This Bank customer service is very poor

  Response from the owner

  Paul, we are sorry to hear about your experience. Please contact our customer service department at 800-670-3110 to provide us with more information so we can address your concern. -KS