Store Directory > Installment Loans Near Me > New York > Troy > Trustco Bank
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Bank

Trustco Bank Hoosick Rd, Troy

4
(4)
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Phone:

+1 518-272-0213

Website:

https://www.trustcobank.com/

Address:

740 Hoosick Rd, Troy, NY 12180, United States

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    Trustco Bank Reviews

    4
    4 Reviews

    • D

      David M
      5

      Went to one of the branches in Latham to do some transaction. Had a less then favorable experience. I live in the Brunswick troy area so thought I’d stop at that branch to see if they could help me with the transaction that the other branch seemed to have issues with . Right away The manager at the desk I believe his name was Ryan greeted me and asked if there was anything he could do to help . I explained the situation to him , he was able to Immediately help me with what I wanted to know and fixed the issues that the other location couldn’t seem to get right . Ryan was super helpful super friendly and efficient! Hire more staff like him!!!

    • B

      Bruce Baker (gavhunter)
      5

      Our, my experience with Trustco Banks started almost 8 years ago in Catskill. Berkly and her staff were always affored us, me, a great deal of courtesy and assistance. I moved to Valley Falls 5 years ago and believe that we, I, have had nothing but excellent treatment and help from every person and manager that has been there. As an aside, 10 months ago the manager was Dalton..his assistant was a female whose name also was not William. This branch is and always has been 5 star. I cannot speak to the ATM issue; I have nwver had a problem wirh it. I do know their maintainence people are there for the slighest issue. Even they are always quite polite. I digress.. Excellent people, awesome service and great location.

      Response from the owner

      Bruce, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are thrilled to hear you are enjoying your banking experience! -KS

    • E

      E I B
      1

      Crappy ATM. Does not work half the time (actually more than half) and then I have to go to an ATM that charges me and they don't even refund the charges. Even when one day I went in the branch and there was a man there named William who was like a higher up manager and he said the charges would be refunded and they never were. Once they refunded me some a couple of years ago and that was only after I hounded the branch manager for about two weeks. Totally horrible customer service. One of these days I will open a new account somwhere else and get rid of them.

      Response from the owner

      Thank you for bringing this to our attention. At Trustco Bank, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. If you have any additional concerns or questions regarding your account, please contact our customer service department at 800-670-3110 or stop in to a local branch. -KS

    • P

      PEACE W
      5

      Great bank with low fees and a great atmosphere 🤗!

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    FAQs

    • 1. How Can I Get Connection With Trustco Bank?

      Simply dial this phone number +1 518-272-0213. You can also visit their website and submit the loan request form online.

    • 3. How Can I Apply for a Loan at Trustco Bank?

      To apply for the loan you want, you can visit their website and submit the loan request form online. If you are searching for small payday loans, you can visit our website for more details.

    • 5. What Should I Do if I Fail to Repay My Loan?

      You may consult with your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Please go over all details before signing any loan agreement.

    • 2. What Is the Site Of Trustco Bank? How Can I Get There?

      Trustco Bank is situated at 740 Hoosick Rd, Troy, NY 12180, United States. Just refer to the map below and figure out the best route to access it.

    • 4. Is Trustco Bank an Agency or a Lender?

      Trustco Bank is a Bank. To make your lending process smooth and quick, we can link you to a large network of trusted lenders over the internet. You can visit our official site to secure a small personal loan with no hard credit check.

    • 6. Does Trustco Bank Offer Bad Credit Loans?

      Yes, but if you want to boost your possibility of getting approved, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.