Store Directory > Installment Loans Near Me > Florida > Winter Park > Trustco Bank
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Bank

Trustco Bank Aloma Ave, Winter Park

3.8
(7)
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Phone:

(407) 677-1969

Website:

https://www.trustcobank.com/

Address:

4070 Aloma Ave, Winter Park, FL 32792

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    Trustco Bank Reviews

    3.8
    7 Reviews

    • Y

      Yoshi Motosan
      1

      All seemed well at first. I needed some extra cash for home repairs, so I took out a small home equity loan. Then as mortgage rates began to fall, I wanted to refi my mortgage. Trustco would not resubordinate the home equity loan so I could do so.. This ended up costing me thousands of dollars in the long run..

      Response from the owner

      Yoshi, thank you for taking the time to reaching out to us. We are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -CB

    • A

      Ashley McAuliffe
      5

      This review is long overdue! We came to Trustco as first time home buyers. Arcenet, the bank manager is amazing. She guided us through the entire mortgage process and was always there when we had a question. She even took the time to attend our closing. Trustco had the best mortgage rate, offered no PMI, and is one of the only banks who don’t resell their mortgages. We had a great experience and would recommend Trustco!

      Response from the owner

      Ashley, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that Arcenet and her team at the Aloma Branch are providing just that! -SC

    • H

      Hannah Sparkes
      5

      We have our business and personal accounts with this branch. I can't thank them enough for all the help and guidance they have given to us. They truly do go above and beyond to help and always so friendly. I would most definitely recommend!!!

    • F

      Felicia Massie
      1

      If I could give this branch zero stars I would the only time the workers have been nice to me and my husband were when we were opening the account the bank itself is a good bank but every single branch my husband I’ve ever been into the workers have no customer service skills are extremely rude and disrespectful word of advice if you want to keep your customers learn how to talk to them with some respect and stop talking over them

      Response from the owner

      Felicia, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -SM

    • A

      Alizah G (SC)
      5

      Branch Manager Karianne is so sweet. Everyone there was very helpful, thank you!

      Response from the owner

      Alizah, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear that Karianne at the Winter Park branch is providing just that! -SC

    • R

      Reagan Bartels
      5

      Great customer service. Everyone is friendly and helpful.

      Response from the owner

      Reagan, thank you for taking the time to leave this review. We are glad to hear you are enjoying your banking experience! -SC

    • Y

      Yaya W
      5

      Always a friendly teller at the window or drivethru

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    FAQs

    • 1. How Can I Contact Trustco Bank?

      You can call them at this phone number (407) 677-1969. You can also enter their official site and submit your loan details online.

    • 3. What Are the Steps to Get a Loan at Trustco Bank?

      To apply for the loan you want, you can enter their official site and submit your loan details online. If you are searching for payday loans, you can visit our website for more details.

    • 5. What Can I Do if I Can Not Pay Back My Loan?

      Kindly talk to your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.

    • 2. What Is the Site Of Trustco Bank? How Can I Access This Store?

      Trustco Bank is situated at 4070 Aloma Ave, Winter Park, FL 32792. Just refer to the map below and find the best way to access it.

    • 4. Is Trustco Bank an Agency or a Lender?

      Trustco Bank is a Bank. To make your lending process fast and easy, we allow you to get access with a wide range of reputed lenders over the internet. You can turn to our website to secure a small personal loan with no hard credit check.

    • 6. Does Trustco Bank Offer Loans for People With Bad Credit?

      Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.