I have been banking here for almost 14 years, and have found this branch to be staffed with very courteous professionals, who are always friendly and helpful. I have rarely had to wait very long for service, and on those occasions when I did, it was because I arrived at a very busy time. Transactions are done quickly and smoothly. Once, several years ago, the day before I was to leave on vacation, there was a fraud on my debit card, which BB&T security discovered, and handled the situation to my satisfaction very fast, my account was restored, new card was sent over night to an out of state address that I authorized. I like this bank very much, and the wonderful people who work there.
My husband and I love this bank and the people that work here. Patrice and Nancy are the sweetest. So helpful. What i like about them is that they remember our names and they always ask about my husband when he doesnt come in with me. Exellent customer service
I started a small business a couple years back. Did a lot of checking around, and BB&T had the best deal. The staff at the Clearwater branch is awesome. They even provided me with labor law posters to bring my business into compliance for free. I'll be a customer for life.
Worst bank I have ever deal with. If zero stars were available I would post zero.
I have been banking with BB&T for only a few months now, but let me tell you, the customer service is exceptional!! I have used two different branches and each one had amazing staff! LouAnne at the Sunset Point location is just about the sweetest person you will ever meet!!
David has done an outstanding job for me. He went out of his way for 3 days in a row to get my problem solved. I moved to a part of Florida where there are no branches but I still feel like I'm taken care of!
The slowest bank in the world!!!! The last 3 times I’ve came to cash a check I have I waited at least 20 minuets in drive through and finally just walked in for some help cause I guess they take care of walk ins first... come on either hire more people or don’t have a drive through!!!
The entire staff at this branch is absolutely phenomenal! I have been very pleased with BB&T and this branch for 7+ years.
Clearwater branch of BBIT provides very good services. Knowledgeable, professional, helpful & very polite staff. Strongly recommended.
old lady that worked the window monday the first did not do what i wanted with my check. never going to this branch again. would give negative stars if i could
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