Truist E Atlantic Blvd, Pompano Beach

Truist Reviews

• M

  MUKUND PATEL
  2

  Very slow, teller stands there , doesn’t even greet you. Waited for 40 mins as they told me that it’s only 20 mins wait. Then comes the guy says he will take take at least another 45 mins -1 hour and to let you know that the bank closes at 4pm So sorry, if you come back at 9 am tomorrow!!

• J

  Joe
  2

  extremely long wait for everything! Drive-thru WAIT! In-person WAIT! Need to call - Good luck. Much slower after the merger. I highly recommend another banking institution.

• J

  Julian Stein
  5

  One star review turned five. Since leaving my review a year ago, I felt compelled to amend it. Some new faces at this branch, Zach is an excellent banker and a new manager is in place that personally reached out to me. I've been in several times for several transactions without a hiccup. Good on you guys for turning things around.

• A

  Andrew Nicholson
  1

  Sharon was nice, but maybe if that lazy security guard got off her phone and was not having personal conversations maybe she would have known I was next in line, and not have called me out for skipping two people. The teller even had to tell her I was next. Happened around 1030AM 5/3/19

• N

  Nicholaus Thomson
  1

  They never have enough employees. I waste minimum 10-15 minutes in line with only 2-3 people in front of me almost every single time I come in. Having 1-2 bank tellers is just ridiculous, hire more staff and quit being cheap Suntrust.

• A

  Akadia St Germain
  1

  Never coming back, because the lady cashed my check and literally just throw it at me didn't count the money in front of me at all. If you guys dealing with issues at home, you should leave it at home and don't bring it work where you're face to face with loyal customers. I hate bad customer service!

• M

  M Alex
  1

  Trashy unsafe bank. Couldn’t cash one of their checks here with no reasoning given for why, when the account being withdrawn from clearly has the funds available.

• K

  Katie Martin
  1

  My teller was completely neglectful and unhelpful. And what modern bank doesn't have a change counter?

• E

  Erica Ortiz
  1

  Stay away!! Worst bank ever.. I would definitely recommend any other bank. Horrible

• S

  Scott Arthur
  1

  Rude, incompetent and poorly trained staff with zero customer service skills. I will never go back!