Truist W Fire Tower Rd, Winterville

Truist Reviews

• P

  Pamela Langston
  1

  My daughter recently attempted to make a withdrawal from her Truist account at this office through the ATM. Customers be very careful! The ATM snatched the money back and she still hasn’t gotten it refunded to her account yet. This transaction was done on December 25, 2021. She was able to file a claim on December 27, 2021. We visited the branch today and we were referred to the claims department again. When we finally got through to the claims department they said that we would have to go back to the branch. I think it’s really sorry for a bank to treat there customers this way! I know for a fact that my daughter works very hard for her money! The fact that they would treat her likes this makes me very angry. If I could give this no stars I would. And Oh yeah, we are still on hold with the sorry claims department!! So far it’s been over an hour!!! Ugh!!! This is really making me rethink my bank choice!!

• J

  Jeff Boswell
  5

  Had a glitch with a car loan statement. Mitchell Dudley, branch manager, took the time to research the matter and was most helpful . Would defiantly recommend doing business with him.

• D

  Diane Lambert
  5

  Staff are always friendly and greet you when you enter. Staff members are professional and very willing to assist every client.

• I

  Ila Gupta
  5

  Staff is very efficient and courteous. Never crowded and ample parking space.

• D

  Delsie Gray
  5

  This is a bank. What more to say.