Truist Memorial Dr, Decatur

Truist Reviews

• S

  Shannon Rowe
  1

  Run. Run far. Run fast. We stood to lose a lot of $ because they couldn't bother to verify the routing number for electronic wire transfers. It is NOT the same as the routing number on your checks, or on your online accounts.

• M

  Mr. McFly aka Jabari Ellison
  1

  Well it's 5/6/22 at 9:30 and nobody is here. Locked doors.So this inconvenience didn't deserve prior notice? Total disregard for customers time.

• T

  Tosha Deuett
  1

  Horrible service and I just switched to Truist. Big mistake. Do not go to this branch. Ghetto.

• D

  Dawn Floyd
  4

  Convenient spot, helpful when needed. I gave 4 stars because I've noticed they close early sometimes. Though I was let in one time when I went to the door (during reopening phase of coronavirus), but other times, the drive-thru was closed for no apparent reason and that was before coronavirus.

• m

  mike simic
  1

  I never experience so rude people (two black guy) in Sun Trust bank. We (Company and me )banking in Sun Trust from very beginning and Service is very good.Today (4/12/2016) I come accidentally in this brunch at 3:15 pm to put deposits (6) on our accounts, but told me that is to much and because closing at 4:00pm will not process my deposits?????????????? My question is: Who keep this rude uncivilized people in this bank? Please do not bank in this brunch.We will consider other banks.

• T

  Tiki Grier
  1

  Sat and waited to be seen on a serious matter. Never got acknowleged. Employees just walked past and didn't say Hi, or "I'll be right with you" . I left. Headed to the nearest location to close out all my accounts. Been banking with them for over 10 years. Never have I ever been this disappointed.

• L

  Lorenzo Pierce
  5

  I must say I went to suntrust extremely frustrated because I couldn’t get the service I needed from other banks after driving to 5 suntrust finally I was able to get into this suntrust to be greeted by jaila lyons with such a positive attitude the best associate I have ever met she really turned my day into a positive day I just wanna say thank you so much jaila for your help and professionalism.

• W

  William Weems
  1

  The fraud squad has better apologize and explain to the people to deliver what I order by mail.

• R

  Russell Brissette
  1

  Wouldnt bother to call me to verify I'd written a check, and declined to cash it for employee. No management available on Saturday. 2 thumbs down

• S

  Sunshine “Shay” Shay
  4

  Mr. Jim is very detailed, caring and informative. I did appreciate his assistance. Thank you. For the area, this store is friendly , clean and the staff is very attentive.