Tropical Financial Credit Union W Atlantic Blvd, Coral Springs

Tropical Financial Credit Union Reviews

• M

  Michael “Cam”
  5

  My recent banking experience with TFCU Coral Springs was truly a joy. They we’re friendly and welcoming from the moment I walked in the door. I had a lot to get done and they made the process a breeze while keeping me informed and comfortable. The service I received was truly exemplary, especially from Katie. At this branch they are not just banking staff, but people who care about you and how you can make the best use of your money. I’ve been to other branches and been somewhat disappointed with the customer service. Not here. If you would like to have above average service while getting the best use of the hard earned money you make, I would go no further than TFCU. Especially this branch. As a longtime customer I have no regrets with using them for my banking services.

  Response from the owner

  Hi Michael! WOW! Thank you for giving us 5 stars and writing this amazing review! We are thrilled to know that the team took great care of you from the moment you walked through the door. We are so happy to hear your received stellar service from Katie! We truly are grateful for your membership and dedication and hope you will refer the credit union to friends and family. -NB

• E

  Evan Feliciano
  5

  I have been a TFCU cardholder for a few years now and the customer service has been nothing short of phenomenal. Roxy was a world of help. I left with a CLEAR understanding of what I needed to do and how I needed to do it. She provided prompt updates and genuine care/understanding of the issue at hand. This 5 star review is well deserved and I will continue to visit this branch for the stellar service.

  Response from the owner

  Hi Evan! Thanks so much for writing this stellar review and giving us 5 stars! WOW! We are thrilled to know Roxy is providing phenomenal service! We look forward to providing solutions and helping you get beyond money! -NB

• J

  Jenifer Edworthy
  5

  I love banking with this financial institution! The staff is beyond amazing, user friendly, patient and positive. Roxy always goes above and beyond for me as a customer. She is always helpful and shows she cares about what my banking needs are!!

  Response from the owner

  Hi Jenifer! WOW! What an amazing review! We are so thrilled to know that Roxy always takes great care of you! Thank you for giving us 5 stars! We appreciate your membership! -NB

• B

  Bobbie Driggett
  5

  When I go into the branch in Coral Springs, the first thing I notice is the staff smiling and greeting the members. The past 2 years have been difficult for the member services staff but they are transacting business cheerfully . The Coral Springs team is always nice and welcoming and the new branch is comfortable, clean and modern. I

  Response from the owner

  Hi Bobbie! WOW! Thank you so very much for giving us 5 stars and writing this awesome review! We are so happy to hear that the Coral Springs team is providing a pleasant experience with a smile! We thank you for your membership and loyalty. -NB

• V

  Victoria Zingarelli
  5

  Roxy’s help was thorough and efficient. TFCU withdrew $1,500 from my account instead of $1,300. Roxy took me through the necessary steps to have my $200 returned to my account in a timely manner. Her help was most appreciated.

  Response from the owner

  Hi Victoria! Thanks for writing this review and giving us 5 stars! We are so happy to hear that Roxy was able to assist you! Thank you for your patience and for being a valued TFCU member! -NB

• j

  joan Armbrister
  5

  Hands down. I am going to exaggerate but she went above and beyond to explain every single options within my app. I will have this young lady as my resource for all financial decisions . #amazing#outstandingservice. Can't say enough after having cancer brain. She is my super star 🌟 ✨

  Response from the owner

  Hi Joan! Thank you for this amazing review and for giving us 5 stars! We are so happy to know that a team member took great care of you. We hope you will refer friends and family to TFCU! -NB

• G

  Gary Anderson
  5

  For at least the last 19 years i've been an account holder with T.F.C.U., i've wanted for nothing. The customer service folks there at the Coral Springs branch have not only solved my immediate needs but have always been agreeable, approachable and professional. For as long as i can remember back i recall a lady named Jay who not only recalls me but greets me with a smile (even on the phone). A bank FOR the account holders, thats why im here.

  Response from the owner

  Hi Gary! WOW! We would like to thank you for your loyalty and dedication for the past 19 years! We are grateful and honored to have you as a valued member of the TFCU family. Thank you for giving us 5 stars and writing this amazing review. :) We are thrilled to know that Jay and the Coral Springs team has been taking great care of you! We hope you will refer us to family and friends. -NB

• A

  Arthur Sookdeo
  5

  I trust everyone one of this branch , they are the best , I have been a member for a long time and I will continue to get excellent service. I would not go any other Credit Unions. Thank you Roxy Jay Carla 🙏🏻

  Response from the owner

  Hi Arthur! Wow! Thank you so much for writing this awesome review! We are so happy to know that the Coral Springs team is taking great care of you! We appreciate your membership and hope you will refer us to friends and family. -NB

• C

  Connie Castro
  5

  A Definite 5 star Business. Look no more and visit Tropical Financial; the staff are great and the minute you enter the office and all through your financial services they make you feel like you're #1. Because you are. There are especially two Outstanding employees by the name of ROXY KELLY and JAYASHREE MURARI. They are Professional, Polite, Extremely Knowledgeable, Eager to Assist and Please the Customer. Both of these ladies have gone above and beyond to help my father with his finances and also do the same for others. ROXY KELLY and JAYASHREE MURARI are definitely an asset to the Tropical Financials Credit Company. Thank you both for giving such top notch 5 star care.

  Response from the owner

  Hi Connie!! WOW!!! Thank you so very much for giving us 5 stars and writing this review. We are so thrilled to hear that Roxy and Jayashree are taking really great care of your father and our members! We truly appreciate having you and your father as members. We hope you will refer us to friends and family. -NB

• a

  alysha klein
  5

  The team at TFCU is amazing especially the Coral Springs branch! They always have a smile, are extremely professional and make my banking experience easy!

  Response from the owner

  Hi Alysha! Thanks so much for writing this review and giving us 5 stars! We are thrilled to know that the team is providing great service. We appreciate your membership! -NB