Tri Cities Finance University Blvd, Kingsport

Tri Cities Finance Reviews

• J

  John Doe
  1

  If you need a car loan and want a easy company to help you then this place will help but thats where the good experience ends. I have 1 car loan through them and good luck trading your vehicle. On multiple accounts I have went to different car lots and tried to trade. After working out the deal to trade tri cities will refuse to accept a pay from from the car lot. Several times the contract was signed and a pay offcheck was printed and ready to go and they will call and tell the car lot different amounts that rang fromm 500 to over 1000 dollars incorrect and its different amounts with each call from the sale rep. I was turned down to trade 2 times due to them refusing to accept the pay off. How that legal idk. Literally took threats of legal action to force thrm to take the check. So to wrap this up they are a good group to help you get into a car but its best if you do keep the car and completely pay it off and thrn trade it with no lean on it.

  Response from the owner

  We are disappointed to hear about your experience and would like to discuss with you. If you would like to discuss your review with someone from our management team please contact us at 423-764-0200. Representatives are available Mon thru Friday 8am to 5pm.

• D

  Donna McClure
  5

  We got a great deal on a 2016 Nissan from Tri Cities Finance in May 2020. Cost was way below book value and the car was in good shape. The manager, Amanda, and CSR, Brittany, were very helpful and nice to work with. Thank you girls for a smooth transaction and pleasant experience!

  Response from the owner

  Thank you for your great review!!

• B

  Brandi Turner
  2

  This company is ok (Elizabethton branch) but if you late by a couple of days if you do the in Elizabethton the girl Candy is a bite of witch when she calls you. She will automatically threaten you by getting the law involved. I wish i had some type of Recording of the last two conversations or voicemails she left me. After i get my billed paid i will never go back. And let me add i have had a hard summer and after getting worked out to some degree i was still get harassing calls.

  Response from the owner

  We would be more than glad to discuss your account with you, Please call the manager Rick Herald at (423)547-3496, and lets see if we can resolve this issue.

• S

  Spencer Floyd
  1

  They told me that they could approve me for a 2016 Nissan Versa that I would have to come pick it up it was at there office didn’t have it a month and the transmission went out in it then I was told they could give me another loan for a good car so I was like okay so I go to the dealership and pick out a car and after being lied to and me calling 100 times they get mad they called me and said they could not give me the loan because I got a different job make triple the money I was making 😂 what type of financial company does not want more money I will not ever refer anyone to use this company and everything I’m saying is the truth so help me god if you want to be financed thru them do not!!

• K

  Kristy Meade
  4

  After my son totaled my brand new fiesta in 2017 I had to go to a buy here pay here where the cars wasnt much but still bought one it was a SUV and exactly one month later it was stolen and totaled so I didnt know where else to turn but Tri city Finance give me another chance thank you so much try cities Finance everybody there has been very nice to me and helped me every way they could and I appreciate it so much so yes I would recommend this place for sure

  Response from the owner

  Thank you and glad we were able to help!

• C

  Car Show Guy
  1

  Unfortunately I have to leave at least a 1 star review. This place is horrible and they harass you A LOT. Never ever do business with them...ever! Shut them down for good.

  Response from the owner

  I am sorry that you had an issue Please feel free to give the office a call and speak to Amanda to try and resolve your issue.

• M

  Mike Carter
  5

  Wonderful Staff!! Recommend for Your Loan needs..

  Response from the owner

  Thank you for the Great Review

• C

  Christopher Bowman
  5

  Excellent Staff! Great business all around!

  Response from the owner

  Thank you for your review

• A

  Angie Crabtree
  5

  All staff is nice & helpful. Highly recommend!!

  Response from the owner

  Thank you for your review