Toyota of Bourbonnais William R Latham Senior Dr, Bourbonnais

Toyota of Bourbonnais Reviews

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  P B
  5

  Effective communication with co-worker and client I had several questions and Keith may not have had all the answers but he clearly stated let me get a more knowledgeable Cadillac sales representative and Brandt answered the questions and returned to what he was doing, not trying to take over the sale, excellent communication between the two of them in front of a client. (the team work was awesome) (I work in a customer service area). Keith asked me to test drive the car and the rest was history. I drove the car to Minneapolis, Minnesota. How's that for test driving! If I was to write a performance review for Keith Wright and Brandt Winters, I would say Teamwork: willingly cooperates, shares information, assists and is tolerant of others in daily interaction with all co-workers and clients. Easily adjusts to changes for clients needs to be productive. Identifies problems within own area, develops resourceful solutions, and makes recommendations for corrective action. Excellent job. I use to drive only Lincolns. This was a major sale for me!!! I love it. Thanks again!

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  Doug Sutor
  5

  The sales professionals at David Bruce made my buying experience a pleasure. Jeff Moss and Dave Sosnowski were able to order the exact Tundra I was looking for. There are several Toyota dealers closer to my home..but I chose to purchase my new Tundra at this dealership because of the friendly and up front manner in which I was treated. I felt I got a really good deal as well! Their service dept. has also been awesome to deal with! I wouldn't hesitate to recommend anyone looking for a "painless/hassle free" car buying experience to check out David Bruce!

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  Nicole Gavin
  5

  Our car shopping experience could not have been any easier! Janelle was patient and listened to our needs and there was never any pressure to buy. Her customer service was outstanding and the entire David Bruce team was friendly and courteous. We will definitely be back to see Janelle!

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  Kathleen Gavin
  5

  I was so impressed by the balance between a professional and personal experience with Janelle. She had the car I was looking for ready upon my arrival. I did not feel pressured at all and felt that I received a fair deal on the trade-in on my car. She was extremely thorough with her explanations. After driving five Camrys I decided to try the Rav4. Janelle listened to my story and advised in a straight forward yet caring manner. I would highly recommend this dealership and this saleswoman.

  Response from the owner

  Thank you so much for sharing your kind words! We appreciate your time you took and value your business. Janelle is a great asset to our team. Please let us know if you need any help in the future!

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  Nicole Klimzak
  5

  I went to David Bruce with the intention of test driving a Rav4. A friend of mine referred Jeff Moss as a great salesman and that I should definitely speak to him. As I was walking up to the dealership, a salesman was walking out and greeted me right away. This salesman just happened to be Jeff. Throughout the entire process, he was super friendly and down to earth and not at all pushy, which to me is a huge turn off in a salesperson. I test drove the cars I had expressed interest in and ended up liking one. I really didn't have the intention to purchase right away, but the car was priced perfectly and though it was a little older the mileage was super low, so I had the finance department do some number crunching for me. They me a great deal and ware able to keep my payments exactly where I wanted them. I would recommend this dealership to anyone I know looking for a car. And I will definitely go back when the time comes to trade up!

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  Reddy P
  5

  I travelled from Pennsylvania to buy a Certified Preowned Toyota Camry Hybrid SE from David Bruce Toyota in October, 2015. I would like to say that from start to finish my experience in working with Dave Sosnowski has been excellent right from arranging to pick me from the train station in Chicago till I completed the purchase by patiently answering my questions. Dave also gave great followup support by arranging to get me new set of keys as the car had a blank keys. Dave is a Honest Sales person and I would strongly recommend him to any one who wants to purchase a new / used car

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  Michael Swanson
  5

  I was in need for a new a car and found David Bruce online. I arrived at the dealership and they went above and beyond to find the exact new car I wanted. The dealership, and Dave in particular, provided clear and constant communication and even took the car to a local shop to have the windows tinted per my request. I would recommend this dealership to anyone looking for a new or used car.

  Response from the owner

  Thanks a bunch for sharing your experience and thoughts! We're proud of our staff and glad you worked with Dave and had a great experience. We would love to help with anything in the future!

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  Steve Vogel
  5

  Made an appointment to see a used car we had noticed online; drove about 100 miles to get there; drive was worth it. Salesman Keith was helpful, efficient, listened carefully to our needs and worked hard to accommodate them. We drove the 100 miles home in a newer, different car.

  Response from the owner

  Thank you very much for your business and for sharing your story with that great review. We look forward to helping with anything you may need in the future! We are glad you decided to take the trip to meet us

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  Penny Danaher
  5

  It was a great experience. Dave is very knowledgeable and friendly. Looks for the common link with you the customer and makes the shopping pleasurable. Answers all of your questions. I am the third family member to purchase because of their recommendation of Dave and his expertise. Thanks you made my purchase of my first Toyota painless.

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  Laurie Boivin
  5

  The staff at David Bruce are kind, caring, honest, family oriented people. They truly listen to you & work for you, to get you what you need & more so what you want. My family just purchased a second vehicle from David Bruce & we will definitely be back when another vehicle is needed

  Response from the owner

  Thanks for taking the time to rate our dealership! We hope you enjoyed the remodeled facility in the new amenities! We appreciate your business and please let us know what you may need in the future. Enjoy!