Towne First Mortgage Cox Rd, Glen Allen

Towne First Mortgage Reviews

• L

  Laurie Elliott
  5

  HIGHLY RECOMMEND! Mike Hall was absolutely amazing to work with. This was mine and my husband's first home purchase and Mike was there every step of the way. He responded to each call, text or email almost immediately - excellent communication and collaboration! All of the advice Mike shared and the answers he provided were totally custom to OUR process. There was nothing generic or "pitchy" which made us feel totally comfortable through such a nerve wracking experience for first-timers! Thank you Mike, for a great first time home buying experience.

  Response from the owner

  Thank you so much, Laurie!

• s

  scott kim
  5

  Ed Lamb - he was great. Throughout all the transaction he kept it simple for me. I had multiple questions because couple of stuff i wasnt really sure about it. He answered all my question very smoothly and breaking all the stuff down in barney style to explain in details. Very outstanding services. His assistance or co worker Brandi Timberlake was fantastic also. I recommend both 100% to all personnel. I will always use them if i can.

  Response from the owner

  Thank you!

• C

  Colin Thomas
  5

  Marcella Johnson with Towne First Mortgage was great to work with. She helped us navigate a mortgage process that involved a bunch of moving parts. She was always easy to reach and patiently answered all of our questions.

  Response from the owner

  Thank you for your feedback, Colin!

• D

  Donna Kibler
  5

  Marcella and her team made our loan process painless. She was so helpful to us and kept us updated constantly. We would highly recommend Marcella Johnson at Towne First Mortgage.

  Response from the owner

  Thank you, Donna!

• A

  Alyson Brindle
  5

  Marcella is so very careful and thorough in all that she does. She took the time to answer any questions we had, even responding to emails and phone calls on weekends. We could not be happier with her services and will highly recommend Marcella to anyone shopping for a home loan.

  Response from the owner

  Thank you, Alyson.

• M

  Matthew Peterson
  5

  Mike Hall and his team made my wife and I feel comfortable and confident during our journey to purchase a new home. Their ability to communicate and translate the complex jargon of the home buying process to terms that we could understand was largely beneficial. What won us for life is the rapid response time that Mike showed, always there to answer any of our questions professionally and with confidence. Thank you Mike Hall and team! Matthew

• S

  S&S Design
  5

  Kim Hicks was outstanding during my first home loan application and purchase. The customer service was top notch and highly recommend her and the team. Kim walked me through the process and was with me every step of the way and was able to make my dreams of being a first time home owner a reality.

  Response from the owner

  Thank you! ⭐️

• D

  Durond Murray
  5

  Ed lamb was great! Through the process Ed stayed in communication and sent paperwork over that was required immediately. Ed was patient and understanding and never not answered my questions. I enjoyed dealing with him and highly recommend him

  Response from the owner

  Thank you so much!

• M

  Melinda Mathews
  5

  Our experience with Ed Lamb and Towne First Mortgage was easy and quick with Ed keeping us informed frequently with the progress of the loan application and always available to speak to on the phone or in person.

  Response from the owner

  Thank you, Melinda!

• J

  John Cundiff
  5

  Kenny Fryman did an outstanding job helping us get into or new home. He worked very hard for us, was always available to answer questions via phone or text. Kept us updated on the process as things were happening. We were approved and closed without a hiccup, and he made it happen on time regardless of the fact that he was completely buried with work due to the boon that hit due to the rates dropping so low. You won't find a better mortgage broker in Richmond! Call him now if you're buying or refinancing a home, you won't regret it!