Tower Loan US 49, Hattiesburg

Tower Loan Reviews

• K

  Kylie Underwood
  3

  Very professional and nice. They always answer all my questions, as tedious as that can be, and always keep me informed; I'm very pleased with how forward they are about information concerning my account. The employees seem a bit overworked, but that seems to be normal in office environments such as that. I will definitely consider doing business with them in the future. EDIT: Some staff members are cold and callous, and they continue to call you and send you mail even when you ask them to stop (long after you have paid off your loan). If your payment is late, they will call you every single day until you pay it, even though they say they will mark your account to be paid on ___ day when you get paid. I have deducted 1 star for the continuous harassment, and 1 star because their online payment portal never seems to work, so you have to call in your payment and give your card number over the phone to a person (I worry about fraud) or go into the office you got the loan at (because they can't take payments on a loan you got at another Tower Loan apparently?).

• A

  Ahmierah Bacot
  1

  They hit my credit score for 3 points checking it and I was still denied. I know someone who score was lower than mines and on government assistance and they were approved. I’m employed and had two other streams of income and still denied.

• S

  SuperCracker29 j
  1

  The branch on 49 has some sweet people but the manager Bryan is very unprofessional he likes to sling threats and try intimidation tactics i re-wrote my loan and am I payment late because me and my university had our first child which is in the nicu at forrest general he called and I told them we are in the nicu and was politely told he doesn't care today is the deadline

• A

  Amanda Clontz
  5

  I called to make a payment on my husband's account and spoke with Zach. Super nice! I would recommend them for sure. Thanks Zack!

• B

  Bree Dement
  1

  I wouldn’t recommend this place to anyone. They will tell you one thing over the phone and complete opposite once you’re inside the store. The branch manager is rude and unprofessional. Will never do business with these people again.