Tower Loan Tin Valley Cir, Birmingham

Tower Loan Reviews

• M

  Maria Logan
  5

  Great customer service! I have no complaints at all! Nice environment and the employees have been extremely helpful, nice, and respectful! I would definitely recommend.

• M

  Mac Stevens
  5

  Did everything promised and eager to help me rebuild credit. Went imo above/beyond what could be expected. Glad we were able to do business after starting online. Definitely, not a scam.

  Response from the owner

  That's great to hear Mac. We pride ourselves on customer service and glad you gave us a chance to assist you!

• T

  TaSharia
  1

  This is one of those loan places that you CANNOT trust. The mngr called me offering to refinance my loan. I told him straight up I don't want any money back, I was already over halfway through paying it off. He assured me that a refinance would just give me a better rate, later due date, and no money back. I thought they were doing something nice due to COVID. Once I got there he had his rep help me & it was a completely different story. They basically redid my loan at a WAY higher interest rate & tried to dress it up. Its my fault for agreeing to it & not asking more question so please do not let them play you. Even with an early payoff it looks like I'm forced to pay 50% interest on money I didn't even need. Screw tower loan, they must be suffering if they have to pull these types of stunts.

• D

  Deborah Hodge
  5

  It was great they made you feel welcome and appreciate

• S

  Sylvia Tompkins
  1

  I wouldn't recommend this place. They don't send out statements in the mail but thats how they send out their loan offers smh. Then, they don't even call to tell you a payment is due until after its due and has a late fee. I wouldn't use this place again.

• G

  Gary Dixon
  5

  Very fast and quick I will recommend to anyone give them a try.

• S

  Sandra Poole
  5

  That they are very nice and respectful and professional. Thank you

• E

  Erica Clark
  1

  I used this company by default for a 2 years same as cash loan from the furniture company I used and it was the worst experience. I wouldn't recommend them to a soul. Terrible customer service, terrible employees and dishonest. Lesson Learned- PAY CASH.

• S

  Shauna Lucero
  1

  We dont have a loan through them and we have told them nicely that they have the wrong number. And yet they have told us they have "notated" it and yet they continuously call and call and call.