Together Credit Union Watson Rd, Sappington

Together Credit Union Reviews

• T

  Tiffany Miller
  5

  Jay was able to help me over the phone, after calling the call center and being told I’d have to wait at least one business day to unblock my debit card. Jay helped me immediately. I appreciate the help I’ve always enjoyed banking at this location.

  Response from the owner

  Thank you Tiffany! Glad Jay was able to help, we'll share that with our team as well. We really appreciate your feedback. Thank you for your membership! -Molly

• J

  John Bell
  5

  Free notary. Free change counter. Plenty of open appointment timeslots. Simple. Straightforward. So many financial institutions are "too clever by half" creating confusion through their marketing, then offering to resolve everything-for a fee. It's tiresome. This credit union is the antithesis of that. I'm grateful.

  Response from the owner

  Hi John, Thank you for leaving a five star review of our Crestwood branch! It's great to hear you approve of our free services and ease of speaking with a team member. We want every member to know their financial goals are important to us, and making our processes simple is one way we can help achieve that. I will make sure to pass along this review to our Crestwood team and managers. Thank you for your membership--we appreciate you! Have a great day, Kim

• K

  Kathryn Brandt
  2

  The people inside our awesome. Their ability to process payments and direct deposit is so slow it's unreal. Some things clear instantly and other things take days. Paychecks don't post at midnight like most places they post at like 9 or 10 in the morning. Which causes you to bounce payments from places that pull their payment earlier in the morning. Super annoying and we are going to switch.

  Response from the owner

  Thank you for your review Kathryn and we apologize for the delayed service. If you could email a detailed message on your experience to us at [email protected] then we will be sure to evaluate it and improve on our weaknesses to make your experience much more satisfying. Thank you and we are sorry again.

• D

  Danyail Caldwell
  1

  Hard to contact them never answer always going to voicemail

• K

  Kyle Wiggins
  5

  About 6 months ago I got fed up with BoA and decided to pop in and see about opening an account, and I am so happy I did. Everyone I have interacted with has been very pleasant.

  Response from the owner

  Kyle, thank you very much for your kind words and rave review. A big part in our purpose is to provide easy, personalized experiences with our members and glad we displayed them here. We hope to have you as a member for many years to come!

• B

  BT A
  5

  Disregard my 1 star - at first there was some missed marks, but then they made it right. Thanks!

  Response from the owner

  Hi BT A, Thank you for leaving a review of our Watson branch location. We want every member to have a great experience when they come to a branch, so I apologize you felt we missed the mark. I'd like to learn more about your experience to see how we can improve. You can email us at [email protected]. Thank you. Stay safe. -Kim _______________________________ Hi BT A, Just wanted to update that we're really happy to hear everything was taken care of and that our team was able to rectify any unresolved issues. Hope you're doing well and thank you for updating your review. Have a great week. -Kim

• J

  J Killen
  1

  This is why I left them ,

  Response from the owner

  Hey J, Thank you for your review on the Credit Union. We are interested in hearing more about your experience to ensure we reevaluate and improve where needed to better serve you and all of our members. If you are able, please email us at [email protected]. We are happy to listen to you and try to resolve any conflict. We apologize for this issue.