Thomas Jacobs - State Farm Insurance Agent Woodside Ave, Essexville

Thomas Jacobs - State Farm Insurance Agent Reviews

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  sms102475
  5

  The staff at Tom Jacobs State Farm helped along the way with complicated auto collision. Without them, this would have been much more difficult to figure out. Great rates and awesome service…what more could you ask for in an insurance agency?

  Response from the owner

  Thank you for the feedback on our great rates and service! Please let us know how we can continue to help!

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  Sean Gillespie
  5

  The rates are amazing I love this insurance company

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  Madison Syring
  5

  As someone who has shopped around for insurance quite a bit, I knew that I had found the insurance agents that were right for me at this branch of State Farm. The representative who helped me through my quote and purchase process was Lauren Harrell and she was everything I could’ve asked for in a rep. She was very personable, professional, and helpful in pairing me with insurance that was a good fit for me. She took extra time walking me through the process, and explaining answers to my questions in great detail (even the silly ones). I heard about this branch of State Farm from a recommendation from a friend, and am really happy that I followed up with it. Let me be that friend for you, GO TO THIS INSURANCE AGENCY. You will be well taken care of, with agents and representatives who see you as more than a sale or more money in their pocket.

  Response from the owner

  Thank you for the kind words Madison! Please let us know how we can continue to earn your 5 star review!

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  Barbara DeLong
  5

  So glad I am with State Farm. Everyone is very nice and helpful if need be. Linda is great and here assistant is helpful if need be. Go State Farm!!

  Response from the owner

  Thank you Barbara! We appreciate the trust that you place in our team. Please let us know how we can continue to earn your trust!

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  Lebbiona Couch
  1

  I have had my rental property with State Farm and Thomas for years! On my first insurance claim with a payout, he cancelled my policy? I have paid my annual premiums upfront for every year that I had his services. When I asked for him to call me to give me further context he never did. I have been a business professional for almost two decades and I cannot imagine denying a customer, PERIOD. Let alone not sharing context of the decisions or allowing a customer to go months thru a pandemic without home owners insurance.

  Response from the owner

  Good afternoon Lebbiona! I apologize that I have been unable to connect with you to follow up on this request. I will reach out to you today and I will be happy to answer any questions that you might have. Be well!

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  Myke Delgado
  1

  I was given a nice quote for 2 vehicles over the phone, on multiple occasions, even set up a date to switch and start. Date came to switch and all of a sudden all my information is gone. Thought it was very odd! So Ms. Lauren calls me back on her day off because "she felt bad" then decided to quote me almost $500!! Absolutely ridiculous. Good example of how our local insurance companies get down on us.

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  Melissa Gardiner
  1

  Huge rates. Lieing never reduced for cov19 relief. terrible company they charged me 183 for plpd.have perfect driving record ect. I went to liberty mutual I now pay 55 a month want public to know they are crooks

  Response from the owner

  Good afternoon Melissa! I am sorry that you have had a negative experience. I have reviewed our current and past customer list and I am having trouble locating your information. If you could give us a call we would be happy to look into this issue for you. Our office number is 989-893-6586. Thank you!

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  Jeffrey Wright
  5

  Staff was very friendly and quick to respond. I received a quote on my vehicles and home insurance. They were able to provide me with very good savings from my previous agent. I would recommend them

  Response from the owner

  Thank you for the 5 star review Jeffrey! We look forward to working with you!

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  Jose Rodriguez
  5

  They are always great on getting things done and go out of their way to help you with claims to get it done right.

  Response from the owner

  Thank you for the kind words Jose! We appreciate the trust you have placed in our team!

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  Casey Mietz
  5

  Best insurance place I've ever encountered with friendly atmosphere to helpful people.

  Response from the owner

  Thank you for the 5 star review Casey! We appreciate the trust that you have placed in our team!