The Southern Credit Union Highway, Griffin

The Southern Credit Union Reviews

• H

  Holly Hancock
  5

  Love the Staff here. They are always very helpful & knowledgeable.

• M

  M Gamblin
  1

  Ms. Lori Kent @ the Griffin location managed to cause me a lot of undue stress, aggravation, and inconvenience. I went in to open a savings account, and inquired about an IRA that an inherited 401K could be deposited into. She told me I could open a Traditional IRA to place the funds into. I told her well in advance that I was not legally married to the individual that made me the beneficiary on his retirement benefits. She knew all the facts, but yet still allowed me to open a Traditional IRA. A week passed after it was opened and I was under the impression that all was well so I gave the bank that was holding the funds the Credit Union membership number and address so the checks could be made out and sent to me to deposit into the account. The day AFTER I gave the information to the bank to put on the checks, Ms. Kent called me late in the afternoon and told me they couldn't accept the funds, but gave me no explanation as to why. When the first check arrived with their Credit Union listed as custodian I took it to the Credit Union and asked why it couldn't be accepted. Ms. Kent wasn't at that location. So another employee assisted me. She called Ms. Kent to get information why the check couldn't be deposited, but Ms. Kent didn't answer and apparently didn't bother to answer her voice mail. I waited the remainder of the afternoon for some kind of call which never came. I had to resolve the issue by calling the bank that issued it and have that check and another one that was already in the mail voided out. I was successful in opening an INHERITED IRA with the bank that was holding the funds. I went back to Southern Credit Union the next morning to close the useless IRA Ms. Kent opened for me and the savings account I had opened. She wasn't in the office again, so another employee had to close the membership. She said that Ms. Kent told her she didn't know that a non spouse beneficiary couldn't roll over inherited funds into their establishment. Excuse me, but the woman should know her job and what can and can not be done there concerning such as that. I have already been through enough with my fiance being terminally ill for six months and passing away. Not to mention the stress of getting his Estate in order. Not once was I offered an apology for all the stress, aggravation, and inconvenience she caused me. I will never recommend this Credit Union to anyone after what took place.

• S

  Snakegrl Sarah
  4

  Love the people who work here and the at home feel it has. My only negative thing I would say is it feels they close a lot compared to other banks. They don't offer as many things as say Wells Fargo.

• C

  Crystal Brown
  1

  We have been backing with the Griffin Ga. Bank for 10 years..we have tried several times to get a loan or financing though them.we are never approved. I don't know why we even bank with them.We will be looking to take our business somewhere else.

• J

  Jamie Eubanks
  5

  I LOVE my bank!! All the employees at the Griffin location are always smiling and very nice. The bank it's self is very nice and decorated extremely well. Thank you Griffin location for great service!

• M

  Mitchelene Patterson
  4

  Love this Credit Union. They worked with me to Refinance my car when other bank's wouldn't and gave me great interest rates.

• D

  Darlean Maxwell
  5

  I've been with them since they opened. I love this bank and the employees.

• S

  Shirley Harvey
  5

  Everyone there are extremely helpful and kind...I love the welcoming feeling you get when you walk in.

• P

  Paul Libri
  5

  Excellent interest rates, friendly staff and tellers. Could not be more satisfied

• M

  Ms AL
  1

  Has wrong hours of business, this is a high inconvenience and bad business!