The Bank of Chilhowie E Lee Hwy, Chilhowie

The Bank of Chilhowie Reviews

• m

  mat man
  1

  I went to try to cash a check and arrived at 11:53 and the tellers were out in their vehicles already if I could I would rate lower than 1 star for the wasted time and gas. Supposedly open till 12 p.m. not today apparently. Edit: Since there are claims they weren't out in their vehicles and it was still open. I will take pictures next time.

  Response from the owner

  Good Morning, Mat Man. We don’t understand why you were unable to conduct business at The Bank of Chilhowie on Saturday, October 9. Our lobby was open until 12 noon on that day. Our lobby teller did not clock out of the bank until 12:06 p.m. No Bank of Chilhowie tellers “were out in their vehicles at 11:53” a.m. Our drive-through lanes were open until 6:00 p.m. on Saturday, October 9. Please call us if you need additional information about our hours of operation. We sincerely appreciate your business.

• m

  marie haynes
  2

  Loan officer reduced to talk to us or take the time to discuss our options .... I've been a loyal customer here for years and this was the worst experience I've had

  Response from the owner

  We are very sorry that you felt you had a bad experience with us. Sometimes we are not able to accommodate a customer’s request. Although these situations are rare, they do happen from time-to-time. We certainly apologize for any perceived insensitivity or lack of understanding on our part. Thank you for bringing this to our attention and for being a long-time customer of ours. We hope you will continue to allow us to serve you