TFCU - Lomaland Branch Lomaland Dr, El Paso

TFCU - Lomaland Branch Reviews

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  Patsy Ortiz Cordova
  5

  Fast courteous staff. Even though there's construction at the site the drive-thru is still open for business

  Response from the owner

  Thank you, Patsy. We appreciate your review.

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  Nellee Powell
  4

  I have been a Member of TFCU for over 30 years. I have had my car financed at a low interest rate, I have had loans when I have needed their help. Staff has gone above and beyond in assisting me and answering my questions. Maria, a Manager at the Lomaland Branch was friendly & made me feel comfortable when applying for loans. I have been made to feel not just like a member number, but like they cared about my concerns and needs as a person. Thank You

  Response from the owner

  Hi Nellee, Thank you so much for your review. You have been selected as one of our ICU Day Giveaway winners. Please send over your first and last name to [email protected] to claim your prize.

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  Adriana Dominguez
  5

  TFCU ( Lomaland) has been my bank since I was 16 years old ( I am 33 now). They have always been prompt, friendly, courteous and helpful. I also enjoy those little anniversary and birthday messages. My parents have been members of TFCU longer than I have! We trust TFCU with our time and money. They have never let us down! To many mores of banking with y'all! Adding on to this review for the contest! :) I like that my former student is my banker at times when I visit. Always great to catch up with my past kiddos. Thank you TFCU!

  Response from the owner

  Adriana, Congratulations! You are our 2nd place winner! Please e-mail [email protected] with your first and last name to claim your prize!

• I

  Irene Valdillez
  5

  This location is very helpful even if I have a small question. Just wish the lobby would open soon. **I just saw that I had won a prize..too bad I never rechecked again, but thank you on selecting me.

  Response from the owner

  Hi Irene, Thank you for your review! Our Lomaland lobby will be opening up very very soon! We thank you for your patience and promise it will be worth the wait! Keep an eye out on our social media pages for updates on our grand reopening where we will have food, drinks and gifts. We would love to see you there!

• O

  Omar Barron
  1

  Piss poor branch manager service, Toni Montoya. Robbed my retired dad of money in overdraft/transfer fees. General poor branch service and not willing to work with customers. All about the money here... Better off working with different banking services. Will be closing all accounts shortly.

  Response from the owner

  Hi Omar, Thank you for your feedback. Unfortunately, by law TFCU cannot fail to uphold our organization’s policies based on personal situations outside of the control of the credit union. At the time of opening an account all members are presented with detailed disclaimers and penalties associated with each account type. For more information on these policies please visit our website at tfcu.coop or give us a call at 915-843-8328.

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  Alex Rodriguez
  1

  STAY AWAY! There are so many other banks/credit unions who do more for their customers and treat them better. They charge $25 to open any account (checking, savings, youth, etc). From my experience they require higher credit scores for loans and their banking hours aren't that great. I called to inquire about two transactions. However my rating is primarily based on how a "Javier" treated me today. Unfriendly, uninviting, rude, and has an attitude. He even raised his voice and asked that I "let him finish" when all I did was says "yes I agree". Thank God we have another acct at Navy Federal Credit Union and will be closing our TFCU acct's ASAP.

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  Corinne Orozco
  5

  The BEST of credit unions by far! They are extremely professional and add to the culture of our city by treating their customers like family! Thank you for all that you do for us!!!!

  Response from the owner

  Thank you Corinne, for your review!

• t

  tony santi
  5

  I have been banking here for 20 years and never have I had a problem with their service or my accounts. Whether you prefer online banking, drive-thru or in person, this credit union has you covered. Staff has ALWAYS been professional courteous and helpful. EPATFCU issued me a credit card when I didn't have the best credit record. This card helped me improve my credit. Thank you EPATFCU!

  Response from the owner

  Thank you for being a loyal customer! We are happy to hear we could help you reach your financial goals. TFCU is always there for you every step of the way.

• L

  Lexi Flores
  5

  I banked here at TFCU for a year. The staff was always friendly. The lobby is always clean. They also decorate for the holidays and it’s super cute. A very good place to bank.

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  cynbo99
  5

  I love how TFCU supports our community schools with giving back when customers use their TFCU school cards. Every little bit adds up!! Thank you TFCU for helping our local education partners!

  Response from the owner

  Thank you for your feedback!