Texas Telcom Credit Union Garland Rd, Dallas

Texas Telcom Credit Union Reviews

• G

  Ginette Rodriguez
  5

  I am a member of the credit union and have been very happily for the last 4-5 years, I cannot ever see myself anywhere else. I have always received impressive service and feel very secure knowing I have them there when I’m ready to purchase my next vehicle and home. Thank you for the loyalty and Great Service. Shout out to Jay Mounce, He is like Superman and So Awesome

• R

  Randall McGuire
  1

  25 year customer. Joined them when they were AT&T Federal Credit Union. They lost my business today 3/16/18 at 5pm and 56 seconds. Trying to get there in time to deposit my paycheck before they closed at 5. I called at 4:58pm still two intersections away and aware I might not make it there by 5. I told the young lady that answered the phone I was two minutes away and wanted to deposit my paycheck. She only offered that I could mobile deposit via Sprig. I told her I wasn't calling to see what my options were on depositing my check when I had driven an hour to get there and could see the CU from the traffic light I was at. I was almost there and just needed to make them aware I may be a minute later than closing time. She said we close at 5. I pulled in the parking lot 56 seconds after 5 by my watch. A lady walked in about 30 seconds before I pulled in. When I walked up however the door had been locked. And THAT is how you lose 25 years of loyal banking. Bye Felicia!!!

• D

  Darren Wilson
  5

  I've been with them over 30 years. Then, they were texas and Pacific railroad credit union. I could walk in and everyone knew you by name. Over the years they have grown and you lose some of that personal relationship, but they still are super nice and friendly. I live 80 miles away now, but still bank with them online and always will unless they make a major change.

• J

  Justin Owen
  5

  My family has been with textelcu for a few years now and have never had an unpleasant experience. Anytime we've needed a loan on a car, paid off a loan, or opened a new loan they have been extremely easy to deal with and very quick!

• P

  Paige Johnson
  5

  I'm so much happier now that all of my banking business is back where it belongs, w/TTCU .. no bank fees, no atm fees & interest-bearing accounts? Yes, please! Plus I get great service when I do go into their location on Garland Rd .. yep, I'm back & happy 2 b here!!

• A

  Andres McMillan
  1

  I used to have a checking account with this credit union a couple of years ago. I decided to close my account because it wasn’t the right fit for me. Fast forward to today, I haven’t been able to open a bank account and I had no clue why.. my credit reports didn’t have anything bad on them so I didn’t know until I was told that banks use a system called chexsystems. So I got my report from chexsystems and ttcu reported to them that I owed $375. I am furious about the situation because I closed my account at a $0 balance. So I called and they are telling me they can’t even find a record of me having an account and they can’t do anything until they do more research. Seriously? How incompetent and behind time is your system where you can’t see a customer from only a couple of years ago. DO NOT BANK HERE OR HAVE ANY BUSINESS DONE HERE. You will only regret it and it’s not worth the trouble or stress!

• B

  Brian Hensley
  1

  I feel like I’m back in the 80s because their systems in place do not work properly I have been late on payments that I would’ve normally not been late on and when you’re late They (Sharyn) is Oh so happy to report to the credit bureau’s even after she said if it was there mistake we would help There online apps need some major attention stay away from this place

• J

  Juan Herrera
  5

  Very nice people working here. They are very helpful and helped me open a bank account.They make sure you walk out knowing you are a member and not just some customer.

• K

  Kandyce D
  5

  I have been with them since 2002. They are a great bunch of people and treat you like family.

• G

  Gloria Rodriguez
  5

  I've been a member since 1998. They are wonderful here.