Tech Credit Union E Commercial Ave, Lowell

Tech Credit Union Reviews

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  Carley McKinney
  1

  I don’t know if the girl I was being helped by was having a bad day or what not but I am not liking her attitude. Yes I had a lot of questions because this is my first time without experience trying to refinance my car. She was absolutely not patient or friendly what so ever. I came in with a positive attitude and i am leaving with a very negative attitude because of this woman’s attitude her name is Vesna Radiceski. I wanted to ask for all of my information back and walk out. The only way I would recommend coming here to my friends is that I’m going to recommend that they don’t come here.

  Response from the owner

  We're so sorry that our service did not meet your expectations. Our goal is to provide excellent 5 star member service. We would like the opportunity to discuss this with you and improve on where we went wrong this time. If you could please reach out directly to our Lowell Branch Manager at (219) 690-1370 or email us at [email protected] it would be greatly appreciated. Thank You.

• J

  Julie Smith
  5

  Best customer ever. My card was hacked 30 minutes before leaving on vacation. After a short phone call they had a new one waiting for me when i got there. Very friendly

  Response from the owner

  Julie Thank You for the awesome review! We really appreciate you taking the time out to share your experience with us. We're thrilled that you found the process easy and convenient. Thank You again for the kind words! We look forward to serving you again.

• J

  Jim Sterna
  2

  Absolutely disgusted by the way I was treated from the Lowell branch staff and manager. Thankfully the staff at the Crown Point branch addressed and solved the issue (replacement/new debit card) in 6 minutes. If it had not been for the positive experience at Crown Point, I would have taken MY money and MY business elsewhere.

  Response from the owner

  Jim, We're sorry that your experience was frustrating. We will share your comments with the appropriate managers and get back with you if additional information is needed. Thank you for taking the time to share your experience and the opportunity for us to assist you.

• c

  christine mccabe
  5

  Tiffany McElroy was very professional, informative and helpful. She and other staff at both Lowell and Crown Point were all a pleasure to work with.

  Response from the owner

  Christine Thank You for the awesome review! We really appreciate you taking the time out to share your experience with us. All of our branches do work hard to provide a 5 star experience - and we agree, Tiffany is a great asset here at Tech Credit Union. We count ourselves lucky with members like you, and look forward to serving you again!

• M

  Malinda Prather
  5

  We have always had a good experience both in person and on the app. I appreciate the fraud department who stays on their toes and brings to our attention anything they think may be unauthorized activities. Thank you all 😊

  Response from the owner

  Thank you for your comments Malinda!

• T

  Tracy Mlynarczyk
  5

  The employees are very knowledgeable and friendly. Do not be upset if they ask for your ID, they are just doing their job protecting your accounts.

  Response from the owner

  Thanks for sharing your experience Tracy!

• A

  April Sammons
  5

  Absolutely amazing first experience. I left feeling like a very valued customer.

  Response from the owner

  April Thank You for the awesome review! We really appreciate you taking the time out to share your experience with us. All of our branches do work hard to provide a 5 star experience and look forward to serving you again!!

• c

  chadwick shope
  5

  Helpful people at the crownpoint store

  Response from the owner

  Thank you for taking the time to let us know. We appreciate your comment!