Teachers Federal Credit Union Independence Plz, Selden

Teachers Federal Credit Union Reviews

• B

  Barbara Nelson
  5

  We've been using TFCU since the 70s. NEVER had a problem with any transactions. Over the years we have moved many accounts to here and have two mortgages, and several grandkids with savings accounts and CDs. Won't go anywhere else.

  Response from the owner

  Hello Mrs. Nelson, thank you for your 5 star review and raving comment. Thank you for allowing Teachers to be a part of not only yours but your families financial journey over the years!

• A

  Annamarie Tercero
  1

  This place refused to take a military POA to open an account. Needless to say the toll on military families is enough with our men and women being abroad due to the current crisis . To say we can’t do that with all the required documentation, just because you never seen a military power of attorney is Bogus. My sons command banks with them, why I still may never know. Lied and said the district manager denied it. Stay away.

  Response from the owner

  Hello Ms. Tercero, thank you for your feedback in regards to your recent experience at one of our local branches. This is not the experience we want our members to have. I do apologize for the inconvenience this has caused you and your family.

• S

  Shahidul Mahfuz
  4

  Very good customer service experience. TFCU is a big help in terms of loans - home/auto. Wish someone could fix their processing system specially web site and automate system. Simple reset password sucks.

• N

  Numbahz
  3

  Great branch, very easy to speak with tellers inside. Sadly the folks around abuse the fire lane making it unsafe for folks coming in & out since it's a end of parking lot and traffic can be worse there.

  Response from the owner

  Thank you for taking time to share feedback regarding your experience with Teachers Federal Credit Union. We are happy to hear that our Selden Tellers are giving such great member service! We aim to continue to provide exceptional experiences for you. Have a great day!

• N

  Natasha Tracy
  5

  Not only does TFCU have banking they care about your family and future. A man John stopped me after just taking care of a situation from one of the bank associates which was remarkably helpful and efficient. John asked me about retirement & sports insurance for my children. It was very detail oriented as well as informative. I look forward to working with John to make sure my family is taken care of in the future. If your not sure of the benefits of banking at TFCU just ask .... There's always a helping hand at Teacher's Federal Credit Union. 10 stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ on professionalism and caring. Thank you TFCU!!!

• b

  bill becht
  1

  I tried to log on my account but i forgot my password .. after 1 wrong try I was denied access for the next 24 hours .. AFTER 1 TRY ... then i requested an email .. i never got the email .. the only reason I'm still a member is because its a pain to change my bill pay for other companies.. this credit union sucks ..AND 2 WEEKS LATER , I STILL HAVEN'T GOTTEN THE EMAIL .. GREAT JOB ..And 2 more weeks and still no email ...I just called , and the representative cant even access my account .. THIS PLACE IS A JOKE , I HATE TFCU

  Response from the owner

  Hi Bill, if you call us at 631-698-7000, ext. 6780, we should be able to help you get back into your account quickly.

• L

  Lorraine Sepulveda
  1

  You need to be clear on your opening times that banks without drive through are inaccessible except for atms. You need to list local banks with drive throughs

• T

  ThaT_Chaos_ TGG
  4

  Good customer service at this location.... it’s never busy!!

• L

  Little King Fox
  3

  This location is alright but it would be much better if they updated their ATMs to be up to 2016 standards.

• D

  Danielle Carrion
  1

  Terrible computer system I have a non profit organization and it is link to my personal accounts. I do not understand how they did not figure this out.