TCF Bank Bloomingdale Rd, Glendale Heights

TCF Bank Reviews

• C

  Cory Wilkins
  1

  Arrived a minute after official closing. They would not help me. Three tellers standing around literally doing nothing but chit chatting. Rude when asked if they could please make an exception as I had raced there to try to make it. The service and disrespect has prompted me to write this review and to close out my accounts with TCF. I've never had a bank be so unhelpful. One minute.... really.

• J

  Josh Witt
  1

  Drove in middle of snow from one branch I guess recently was closed by TCF. Was cutting it close but got there at 3:58 or just tad before 4pm which is closing time on Sundays. I completely understand it's cutting it close, but all 4 tellers had their drawers closed out and wouldn't take my business deposits. Terrible customer service, as a retailer I know you NEVER close early or right as the clock turns. Based on other reviews not surprised, this branch is a reason why TCF is reaching for that 5th star. Avoid this branch if possible.

• M

  Merek s
  2

  Terrible tellers. After waiting 5 people in line she tells me I filled out my slip wrong. She wouldnt fix it because thats not her job. Told me to go to the table and fill out another 1. kill yourself. Grab my checks, cussed her out and left.

• M

  Michele Wilson
  1

  Trying to get a hold of someone to talk to you in person these past two months have been incredibly a horrible experience, it seems nobody really speaks English that well and when you tell them what your problem is they put you on hold and they never come back, on hold for 30 minutes or more terrible terrible terrible terrible terrible customer service had an issue with my card tonight I miss placed it but I found it later on this evening couldn’t get a hold of them to tell them I found my card so when I tried to use it later it was declined can’t get a hold of anybody to tell them that I found my card this is a complete mess and I am totally over this bank I hope somebody reaches out to me and fixes this TCF customer services are horrible horrible horrible I am so sad about this because this was always my go to bank

  Response from the owner

  Hello, Michelle. I'm so sorry for the recent experience. Please reach out to us in a private message on Facebook or Twitter. We would really like to help. Thank you.

• R

  Rosalia Aquino
  5

  Very nice and helpful staff. The wait can get long depending on what people need. Given that it's a small branch, it's understandable.

  Response from the owner

  Thank you for the great review, Rosalina! We are happy that you had a positive experience during your branch visit. Thank you for being our valued customer!

• C

  CarTronics Auto Repair
  1

  Friday morning 10am only 2 tellers and no management onsite. Several customers waiting in line. Why am I still banking here?

• j

  jeff lnha
  1

  Bad bad bad customer service tcf bank will never get to the level of other banks like chase or BMO

  Response from the owner

  Hi, Jeff. It sounds like you've had a bad experience, and we would like to learn more and assist you! Send us a message on our Facebook or Twitter page, so we can continue the conversation. Thank you!

• F

  Fanny Espinosa
  1

  They are just playing around with each other. No help you ask then a question and with no solution. They gossip about customers and laugh right in your face. No respect.

  Response from the owner

  Hey Fanny -Thank you for your honest feedback. We appreciate our customers taking the time to reach out to us. If you would like to continue the conversation about the issues you have been having, please reach out to us in a private message on Facebook or Twitter. Thank you.

• V

  Vidi Sosa
  1

  Tcf is not helpful at all i wouldnt reccomend this bank at all

  Response from the owner

  Thank you for sharing your feedback, Vidi. We would like to learn more, and assist any way possible. Please contact us through our Facebook or Twitter pages. You may also call our customer service at 800-823-2265.

• A

  Alejandra Berber
  1

  They are closed at 520pm when should be closed at 6pm.

  Response from the owner

  Hello Alejandra, thank you for reaching out. I am sorry you had a poor experience with TCF Bank. So, I may learn more and assist, please send a private secure message on your digital banking profile sharing more about your experience, and we can continue the conversation to assist. -Abdul Sakaan