Fifth Third Bank & ATM Army Trail Rd, Bloomingdale

Fifth Third Bank & ATM Reviews

• A

  Amardeep Lamba
  5

  This is one of the best branches for 5/3. I have been working with Annette for 10 years and she handles all of my business accounts. Everyone does a great job here!

  Response from the owner

  We appreciate you sharing this! Thank you for the kind words and your business. Have a Fifth Third better® day!

• t

  t gadsby
  1

  The internet and mobile app are down and there is NO 24X7 support - I have tried all phone number even the lost credit card number which made we wait and then it hung up. HOW CAN A BANK NOT HAVE 24X7 SUPPORT. I needed to get into my account and I was unable to do so. I have 8 hours of trying. THIS IS THE SECOND TIME THIS HAS HAPPENED -

  Response from the owner

  I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• P

  Patricia Keszycki
  1

  So Fifth Third Bank acquired MB Financial within the past year. All my accounts were switched over to 5/3rd. I also have a safety deposit box with MB Financial, which I would have liked to have along with my other accounts at 5/3rd. Come to find out that there isn't a safety deposit box available not only at 5/3rd, BUT AT ANY OTHER AREA BANK IN THE AREA. I was told they are making more boxes available at their Bloomingdale branch in the future. You knew about this for a year and you didn't care enough about your new customers to have new boxes already available. Tell me why I should bank with you in the future. Annoyed beyond belief.

  Response from the owner

  Hi Patricia, We are sorry you feel that your situation was mishandled. If you would like to discuss the situation further with us, please call our team at 877-833-9973. Thanks!

• B

  Bonil Antiola
  5

  Anette Salvia is so nice and awesome. Very accommodating and answered all my inquiries. Willing to help me about all my financial concerns.

  Response from the owner

  Bonil - We appreciate you taking time to share your experience and recognize Annette. We'll let her know!

• B

  Barbara Makowski
  5

  I went to the 5/3 at 330 army trail rd this afternoon . Avis Dickson a Personal Banker, Understood what I wanted. She is awesome!! The Best!

• J

  Jeff Fritz
  5

  There very personable here the branch manager is a very friendly guy and addressed all my banking needs

• j

  james hylander
  1

  No lobby say call for appointment tell you go thru drive thru

  Response from the owner

  James, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• O

  Ouafae “Piece” Ait Ouaarab
  5

  Lisa is a fantastic /professional banker . Thank you !!!

  Response from the owner

  Glad we could help. Have a great day!

• R

  Roman Vinyarskyy
  1

  Do the employees here have any training ? Yes maybe look into training your employees?

  Response from the owner

  Hey Roman, Is there anything we can look into? If so, please don't hesitate to call us at 877-833-9973.

• S

  Sean Harrison
  1

  Good luck ever closing an account with this bank.....