Sunmark Credit Union Altamont Ave, Schenectady

Sunmark Credit Union Reviews

• N

  Nafiza Alli
  5

  I used Sunmark for the very first time earlier this month for a purchase of an investment property transaction and I must say the experience I had is beyond anything I expect. Everyone throughout the process was incredibly helpful with just a phone call away. Attorney Laura Darling is the most down to earth attorney I have ever business with as she was always reachable and immediately provided answers to all my questions. Amanda St.George was the most efficient originator who followed up until the end. I would highly recommend Sunmark to anyone that is in the market and will definitely use them again on my next transaction.

  Response from the owner

  Thank you Nafiza for sharing your wonderful experience. We always strive to make the process easy, and are glad that we were able to quickly help you throughout your whole process. Thank you for choosing Sunmark & spreading the good vibes!

• j

  joyce Carpenter
  1

  Would be zero if that were and option. I finally got my decree of divorce. I want my name back to my maiden name. I went in Monday to ASK what was needed to do so. I was only told to fill out a form, I did, the teller went to show someone, came back and told me I needed to have my license changed first, I ASKED if the interim license would suffice, I was told "ya" I went to DMV right from there.....another debacle. I went back Thursday, gave all my paperwork I was told to have, teller comes back and says you need a photo ID?????????? they have my license on file, I withdraw money with NO ID asked for yet I can't change my account name??? I had the interim license, birth certificate, SSN, bank card, checks, proof of address, did they want my first born perhaps?? when I questioned them I got rude, indignant comments. The best was when the rude teller told me my divorce papers didn't say I could or was going to change my name!!!!

  Response from the owner

  Joyce- We are sorry you had a poor experience at our branch. A member of our management team has been trying to contact you to assist, however our call gets disconnected when we attempt to call the number you provided. Please send your best contact number to [email protected] and a member of our team will contact you.

• R

  Robert Lozano
  5

  Very nice people and answered all my questions and I recommend them for any kind of loan you need they can help.

  Response from the owner

  Thank you Robert for your nice review and for recommending Sunmark to others. Good vibes!!

• C

  Christine Harris
  5

  When I come to do my banking the teller are the best people you’ll come in contact with them, they always there to help you out no matter how long it take until you full understand. They are just so great. I’m very happy that I bank at Sunmark Credit Union

  Response from the owner

  Thank you Christine for the 5 stars. Good Vibes!

• S

  Simon
  5

  The staff here is always very nice and knowledgeable. When all the electronic tellers are full they'll bring you up to the counter and take care of you right away. Overall I would say this is one of their nicest branches in the area.

• W

  Willis Houghton
  5

  My numerous visits to this branch have been positive every time. The whole staff has been courteous, knowledgeable, and most importantly " accurate ". As a member for 30+ years I appreciate their professionalism.

• B

  Beth Anne Tamburrino
  4

  The venue is convenient and friendly but the design of the space is terrible. Whoever designed this space was not a mathematician for sure. There is no flow and it’s cramped and crowded when there are more than 2 people present.

• M

  Michael buskey
  5

  Awesome fast costumer service. Only and pretty important thing I wish they changed is I wish the branches had direct phone numbers to call them directly..

  Response from the owner

  Michael- Thank you for the review. We will pass your suggestion on to our branch management team. Good Vibes!

• B

  BRIAN JOHNSON
  5

  What a wonderful staff her name is Catherine she is a life saver.

  Response from the owner

  Thank you Brian for sharing your review. It is so great to hear that Catherine was able to help. Good Vibes!

• k

  kamil k
  5

  Very friendly and helpful staff...