Sunmark Credit Union Green St, Hudson

Sunmark Credit Union Reviews

• R

  Robert Pagnani
  3

  It was better before merger. Now all calls get directed to central office where there is always a wait to talk with someone. You used to be able to call Hudson and talk with someone who could access your account and handle any transaction immediately. For the consumer, bigger is not always better, Also, website does not list branch hours on main page. It's ok, but I'm sorry I voted for the merger.

  Response from the owner

  Hi Robert- Thank you for the comment. Our Member Solution Center will answer any questions regarding your account and help with transactions. We do apologize if there is a short wait when you call as we assist others. To avoid the wait, we can call you back! Just listen for the prompt during the pre-recorded message when you call. We also suggest using online banking or our mobile app for access to your account anytime. All branch information is available at the very top of our homepage using the "find a branch link" at Sunmark.org. If you need help locating this page, or with your SUNMARK account, all questions can me answered with one call to us at 866-SUNMARK.

• S

  Shelby Jewell
  1

  Went to go clear a lien, our check was made out to our seller and Columbia-green the previous bank our sellers title was in and they denied our check saying they merged over a year ago yet the title stated the old banks name. The tellers were very rude & not helpful at all!

  Response from the owner

  Shelby- We are sorry the service was not up to expectations at our branch location. If you need further assistance please call 866-SUNMARK. We will pass the review on to our management team.

• D

  Dorothy Wirth
  5

  The Tellers and other associates at Sunmark are knowledgeable and friendly. I would advise not to call Sunmark as the local branch does not answer phone calls. The hold time is horrendous. I always visit the Hudson branch in person when needing advise or help. I recommend Sunmark highly!

  Response from the owner

  Thank you for the review and recommendation, Dorothy. Please remember, you do not need to wait on hold. You can always request a call back from our team in the order your call was received. Listen for the prompt to take advatage of this option.

• M

  Millie Bassett
  1

  Wouldn’t recommend going here at all I have been disputing an auto loan I never took out for last 3 months. I applied got accepted but never purchased the vehicle from the dealership but. Somehow two months later I find out that they have me in a loan for a car I never purchased on a loan I never ended up taking out. I contacted the attorney generals office today, after I called the second in charge corporate officer and then was told I’d be transferred to a lower end employee then was hung up on. These people a thief’s and I hope that the courts and attorney generals office will step in and put a stop to them and there steeling of People’s money and credit

• J

  Joseph Murell
  5

  Jackie Cole in the Hudson office is the absolute best. Thank you so much for a wonderful experience. Thank God for Jackie. Give her a big raise please !

  Response from the owner

  Joseph, we're so happy that Jackie could help with your banking needs! Thanks for taking the time out of your day to leave a review for Sunmark. Good vibes!