Steve Jarvis - State Farm Insurance Agent Black River Blvd, Rome

Steve Jarvis - State Farm Insurance Agent Reviews

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  Matt Mogel
  5

  Steve is the only person that I would do business with in Rome, NY. He truly cares about doing what is right for the customer and not his business, like many of the other local Insurance companies. He is always courteous, quick to respond and very knowledgeable. Highly recommend!

  Response from the owner

  We truly appreciate the compliments. People have many choices when shopping for auto, home, or life insurance. It is very satisfying when people still wish to do business locally.

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  Doug Haight
  5

  I have been a satisfied and happy customer of this fine agency headed by one Steve Jarvis for over 20 years. I would and have recommended Steve and his great professional staff to anyone in the market for insurance services. For me it's relationships and trust and I have that with Steve and his crew! Thank you!

  Response from the owner

  Thank you! Wow. Our long time satisfied clients are a gentle reassurance that we’re doing something right. The auto and home insurance industry presents consumers with many choices and mixed messages. We’re very thankful that we’re still your first choice.

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  Karen Izzo
  5

  Steve and his team were incredible during a very difficult time for me and my family following an accident over a holiday weekend. They were patient and walked me through all the necessary steps in order to make the process seamless. They went above and beyond my expectations.

  Response from the owner

  Karen, thank you for the compliment. I’m glad we were able to assist you during such a difficult time. No one ever wants to use their auto insurance, but it’s rewarding for us helping people “pick up the pieces.” Glad you were all ok!

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  Janet Piccola
  5

  State Farm has always responded to my insurance requests with speed and kindness.

  Response from the owner

  Thank you for taking the time to leave a review. We are very fortunate to have a dedicated team that truly cares. It is a pleasure serving the Rome region.

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  MGE SCOPES
  1

  Called like the note on the door said guy sitting inside playing on his cellphone looked at me I called 5 or 6 times and it continued to go to voice-mail everytime a few times it hung up after one ring which means he was declining the call

  Response from the owner

  I’m sorry you had a difficult time visiting a State Farm location. Our door is unlocked and we are open for business. We do have a sign on our door to specify county mask policy. Please feel free to contact us in any fashion you wish - email, in person, text, or phone call so that we may give you the assistance you require. In addition to regular business hours, we also have after hours emergency services available directly through our normal phone line at 315-336-5595.

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  Doug Grinnell
  5

  My wife & I have been with Steve Jarvis for over 20 years. Our children go through the Jarvis agency for all their insurance needs. We've even gotten auto loans through them. Everyone at the Jarvis agency are friendly & super helpful! Top notch people!

  Response from the owner

  Thank you for taking the time to leave a review. Our dedicated team sincerely appreciates your positive sentiments.

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  Jen Pants
  5

  I recently changed my State Farm agent to Steve Jarvis. He is extremely personable and professional. He spoke with me on the phone at length and I also went in. We reviewed all my policies in detail so I fully understood what my coverage was and what I'm paying for. If you are in Rome, Steve Jarvis should be your insurance agent!!

  Response from the owner

  Thank you for taking the time to offer your thoughts. We certainly appreciate your business and look forward to being here when you need us.

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  Michael Sturdevant
  1

  Saved 40% leaving this company! I have been a loyal customer with State farm for a long time and never had a ticket, claim or accident and yet they randomly raised my rates almost 40 %. This was a tax on loyalty to the company and wrong. My advise to people is even if you think your happy Get a free quote from another company, you will not be disappointed.

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  Julie Slaga
  5

  Great people to work with, friendly staff, love the new office !

  Response from the owner

  Thank you so much. We are truly grateful that people still appreciate doing business with a local insurance agency.

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  Josh Worden
  5

  The inc company is great never had a problem at all my family and myself are very happy with the company

  Response from the owner

  Thank you for the review. We are fortunate to have a great team.