STCU: Indian Trail Branch N Indian Trail Rd, Spokane

STCU: Indian Trail Branch Reviews

• W

  Winston Pemberton
  5

  Always helpful! You walk in, tell them there problem and they help you in a matter of minutes! STCU is the best local credit union!

  Response from the owner

  Winston, we appreciate you taking the time to leave this review. Thank you for being a member!

• J

  Jim Ahasay
  4

  Why doesn't STCU have a line in to each branch rather than a central number only? This Pm I was 30th in line!

  Response from the owner

  Hi Jim! We use our central Liberty Lake contact center rather than a line to each branch so members who go in to the branch aren't waiting on our team to finish up phone calls before helping the next person in physical line. We also totally understand how off-putting it can be to hear that you are the 30th in line; the good news is that the vast majority of people calling in wait less than 2 minutes to talk with someone. Additionally, if you don't want to wait, you can always select the "call back" option and our team will call you back so you don't have to wait on hold.

• A

  Adam Austin
  3

  No walk up ATM, so I get to walk through the drive-thru atm frequently! Seems nice enough from the outside.

  Response from the owner

  Hi Adam! Thank you for taking the time to leave this review. We'll be sure to let the branch planning team know about your desire for a walk-up ATM at this location. In the meantime, we appreciate you visiting, and feel free to come inside while we're open sometime; we can help with transactions for members and all of our cooperative shared branching credit union partners, just like our ATM can.

• R

  Renee Ray
  4

  I use the drive through a bunch. Service is always good.

  Response from the owner

  Thank you so much, Renee!

• T

  Tanya Dimov
  5

  Amazing and quick service. Awesome branch!

  Response from the owner

  Thank you so much, Tanya!