States Mortgage Company Northcross Dr, Huntersville

States Mortgage Company Reviews

• G

  Gail Woodall
  5

  State Mortgage is the best company I have ever worked with for many reasons! Everyone I worked with was knowledgeable, extremely helpful and friendly and the process, from start to finish was easy and fast. I highly recommend everyone at States Mortgage

  Response from the owner

  Thank you Gail for this review. We work hard to give people a positive mortgage experience and it is great to know when we achieve this goal!

• M

  Matt Mintun
  5

  Gus at States Mortgage was such a huge help in our cash out refi. He made the process easy and smooth and worked with us to get us exactly what we wanted!

• a

  abraham meressa
  5

  Gus did an amazing job of clearing things before they become hurdles along the process of the refinancing. His consistency in communication was spot on too.

• J

  Jenny Gregory
  1

  This company was nice from the beginning but then quit calling me back after they got all my personal information. Very scary. They've began communicating with me again to get this review.

  Response from the owner

  Ms. Gregory – I am sorry to hear that you had a negative experience with a mortgage company, however I have searched all of my records (recent and archived) and I don’t see where you have ever been a customer of States Mortgage Company. Do you recall the name of the loan officer you spoke with? Also, you said that you received a request for a review. Did this come to your email? I have no record of a request being sent to a Jenny Gregory. Are you using a link sent to someone else and responding on behalf of someone with a different name? If there was an issue, I would love to be able to apologize and respond to the client personally. As far as I can see, this review was left for States Mortgage Company in error. Unless you can show me differently, I would appreciate you removing the negative review, as it appears it was meant for a different company. You can also reach out to me directly at [email protected] or 704-987-6601. Thank you,

• D

  Dale Werkema
  5

  Well done States Mortgage. The best. States will be my go to for Mortgage lending. Thank you!

  Response from the owner

  Dale - we love to hear this! We'll be here as soon as you need us again!

• J

  Jeremy Goldstein
  5

  I recently refinanced my mortgage through States Mortgage Company with Sean Williams. Sean is probably the most knowledgeable individual I have met in the mortgage industry. He had answers to all my questions and worked tirelessly to get me the best possible rate and refinance costs. The process was relatively painless, and I am very happy with the outcome. I would absolutely use Sean again for my mortgage needs.

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  Jeremy Peeler
  5

  Mark and Sean are both very talented at what they do and they make the process extremely easy. Transparency through the whole process. True professionals and I highly recommend States Mortgage Company. Time is money and if you are interested then make it a priority to keep the lines of communication open. I contacted them and they responded to every question or concern in a timely manner. I realize they have a lot of clients to assist, realize that you must respond and if you don't, they need to move on. Great group of people!!

• a

  amy hunter
  5

  After being offered a hidden "great deal" from a west coast broker, I called States Mortgage for a second opinion due to some concerns I had on a pending home refinance. I spoke to Sean Williams who spent time explaining each section of my docs and answering the same questions I had asked the other company, who only blew me off, gave me short answers and even LIED to me! Sean was so kind and helped me understand everything I needed to know about my situation...he did not push me to make a decision to switch to States but simply stated he could definitely do better. I thought about it over the weekend, canceled my pending loan and called Sean at States Mortgage...not only did he offer me a better loan, he prepared the best offer he could do for me! Even the official who I signed my closing docs with said this was one of the lowest loan prices she's seen in awhile...she stated "He really treated you good!" She has no affiliation with States Mortgage and she confirmed how confident I was already feeling about switching my refinance to States Mortgage. Sean was easy to talk to, kept me informed, and truly cared about my personal needs and details of what I was looking for in a loan...he even managed to close my loan within the same parameters as my original refinance. I could not be more satisfied and recommend Sean at States Mortgage without hesitation! Thank you for a job well done!

• D

  David Prentice
  5

  Sean Williams was outstanding! He listened to what I wanted and worked with me to reach my objective. I have been through the refinance process several times in the past but never was it as painless as working with Sean. I especially appreciated his patience in answering all my questions. "Great Job!"

• B

  Buddy and Kimberly Rushing
  5

  I worked with Sean "Wiley" Williams and he delivered incredible service! I am very experienced in the mortgage world and I had some tough questions, plus I wanted some very specific terms and Sean delivered on every promise he made, truly a top notch professional. I have already referred several of my military friends and will continue to do so, keep up the good work!