St. Louis Community Credit Union Endicott Ave, St. Louis

St. Louis Community Credit Union Reviews

• C

  Christopher Sudlik
  1

  Switching my banking to St Louis community credit Union was hands down the worst decision of my adult life. About 8 out of 10 times the ATMs are busted, all of the lobbies are closed due to covid, and I've been sitting in line for half an hour and it's not going to move before the bank closes. If you want access to your money or good customer service or even just not to be robbed constantly go with any other bank ever. I used to have Bank of America the great evil one of the most wicked corporations in America and I would go back to them in a heartbeat if it was even possible to pull my money out of this deadbeat criminal scam institution.

• D

  Denise Stanburry
  3

  I visit this location on October 23rdTo my understandingIf you're not a friendOf the tellersYou would get serviced lastI was at the windowPride to two cars. myDeposit slip Was filled out before entering the window the two cars proceeded up to the window.After me and I was the last to be sevices. There was a lot of gigglingAnd playing at the window with the other two cars. The West Florissant locationIs the best location very professionalAnd very quick

  Response from the owner

  Thank you for contacting us. Someone will be reaching out to you regarding your specific experience. We appreciate your membership!

• A

  A B
  1

  This bank has been giving me nothing but issues and I've been with them for years. It is almost useless to use their online system to determine how much money you have after deductions. They will take the money from your account which looks as if you made a payment, but then it will turn around and be insufficient funds because they really didn't take the funds to make the payment. Therefore you get all of these insufficient charges which is not right for the consumer. You all use to be really good but after this I'm really reconsidering continuing to bank with this company.

  Response from the owner

  Good Morning. We'd like to learn more about your experience and hear some of your feedback. Please contact us at 314-534-7610 to further discuss your concerns. Thank you and have a good day.

• S

  Steph Sage
  1

  The ATMs are impossible to access correctly or fairly and even when they pretend to work, after all your time has been wasted it says "equipment failure" for days on end. You don't want my cash deposit?? That's fine, but I still need to pay rent so whatever, I'll just bank somewhere else.

  Response from the owner

  Hi Steph, thank you for letting us know about your experience with our ATM. We apologize that you were having issues. If you could, please contact us at 314-534-7610 so that we may further assist you with this issue.

• V

  Victoria Weaver
  1

  Very horrible bank. I made a purchase Friday. It displayed on my bank statement Friday. The bank arrange my statement to look like I never paid Friday but that Monday and overdrafted my card. This bank has out dated equipment. Nothing processes over the weekend. Everything will hit your card on Monday. Makes it extremely difficult to balance your check book because one minute your purchase is there and the next it's not. Neighbors is the best credit union I have been to. Stay far away from St. Louis Credit union

  Response from the owner

  Hi Tiffany. We are sorry to hear this. To speak with a representative about your concerns and feedback, please give us a call at 314-534-7610. Thank you,

• P

  Paul McKnight
  3

  Seems like a tough place to work and there is no privacy whatsoever with two remote teller stations and one live teller all in the same small room. However, Brittney Johnson Member Service Specialist Was very helpful, polite, and professional to everyone that came in. She was able to get a document emailed to me next day where other people would have likely just told me to come back later. Would be a huge improvement to just put up a few partitions in there to give people at least a feeling of privacy while standing next to each other discussing account balances.

  Response from the owner

  Hi Paul, thank you for your feedback, and for leaving a review. We appreciate your membership.

• R

  Rebeca Dupre
  4

  You need a bank, forget it. Go to StLCCU instead. They staff is fantastic! Their policies are unbelievable. THEY ACTUALLY CARE ABOUT YOU! It does take a little getting used to the 'tellers' at this location, but one can. The ATMs at this location leave more than a little something to be desired.

• L

  Lisa Wright
  1

  I have banked with this credit union for over 15yrs and this branch sucks!!! The young lady in there is so unprofessional...As the members are walking in shes hollering from behind the glass asking people what they need, while she was with a customer mind you...I thought banking was personal.I dont want everyone knowing my business. Then she sends me to a computer teller and of course that dont work..Another member say hes been trying for over 30mins trying to get assistance..I was so mad i left

• D

  Dabi's Super Soaker 9000
  1

  Not a review, but a question. Does this branch have people inside available to assist with debit card issues?

  Response from the owner

  Hello – Yes, we have representatives in our lobby (and in the drive-thru lanes) who can assist you with your debit card. Please understand we may restrict our lobby access from time to time due to the pandemic. Thank you!

• M

  Mary Catherine Inman
  5

  2 drive up ATMs, 3 drive thru teller lanes, 2 virtual tellers inside, + 2 agents to assist with banking needs.