SouthState Bank Rivers Ave, North Charleston

SouthState Bank Reviews

• B

  BlackJoninYT
  1

  Don't bank here I don't know how half of these people got a job but after speaking to a manager I can see why. Rude, lying,and really really bad app and customer support if I wasn't stuck here with them I would leave in a heartbeat

  Response from the owner

  Thank you for letting us know about your experience at the branch. We’d like to learn more about what we could do to improve. If you’re willing, please send an email with more details about your experience to: [email protected].

• B

  Brenton Rudy
  1

  They don't know how to clear a drive thru, not to mention i admit I drive a big pick up truck but normally I come into the drive thru and its clear for me to take my turn into the lane, well today I try to make it into my lane and I almost get stuck, the woman at the window gives my mother attitude about me apparently knowing if I couldn't make the turn I shouldn't have taken it then proceeds to come outside and give me a huge attitude. So unprofessional

  Response from the owner

  Thank you for reaching out to us, Brenton. We'd like to have a banker reach out to discuss your experience further. Can you email your name and contact information to [email protected]?

• G

  Greg Fisher
  1

  I had a 3rd. Party check from a business that had there acc. There sat in line for 35-40 mins at the drive through just to have them tell they wouldn’t cash it because they couldn’t verify who singed the check ( the owner of the business) I needed the money to pay some bills I had to wait until the following Monday to cash it I was very upset by the whole thing I wouldn’t bank there

  Response from the owner

  Hi Greg, thank you for taking time to write a review and provide feedback. We'd like to have a banker reach out to discuss your experience further. Can you email your name and contact information to [email protected]?

• T

  Tamesha Straughn
  1

  My husband and I went into this branch so that I could be added to his account, however we were told that we needed to produce a marriage license?? We called corporate and the goose creek branch and were able to open a joint account with no issue. I'm unsure why we were given misinformation but it was extremely inconvenient and the personal banker was rude!

• T

  Tiffany Miller
  5

  The best! It's like visiting family. You always see the same faces and some of the people have been there for at least 20 years. I can say that that is truly a bank that I trust. My favorite location would have to be the one I Moncks Corner

  Response from the owner

  Hi Tiffany, thank you for the kind words. We are happy to have you as our customer and glad you’ve had a great experience. We will share your comments with the branch staff.

• A

  Andy Petrovich
  5

  This branch is great and the staff is helpful. Sorry to hear Matt had a bad experience. Perhaps he caught the people at a bad time?

• M

  Midland Park
  5

  Great customer service. They treat you like a real person, not just a number.

• M

  Matt Bristow
  1

  This place has the worst customer service ever. 5 people in line no tellers available. Got tired of waiting. I will carry my money to another bank.

• l

  lakesha simmons
  5

  Please open the inside branches back up!!! I mean social distancing can be done on the inside

  Response from the owner

  Hi Lakesha, thank you for taking a moment to leave a review. We understand the desire for lobbies to re-open. South State is working to ensure a safe environment for all as we reopen branches, and we will communicate with customers when we're ready to do so. If you’d like to speak with someone directly to discuss your concerns, we are happy to have a banker reach out. Please email your name and contact information to [email protected].

• L

  Lonnie Ard
  5

  Small older bank with really nice employees