SouthState Bank Church St, Lagrange

SouthState Bank Reviews

• G

  Gary Steed
  5

  A family member sent me a paper check. When I went to deposit it this bank called my family member to verify the check wasn't stolen. One could take this as intrusive but they cared enough for my aunt to protect her and for that both of us are very grateful. The security of money transactions are very secure and I feel my money is safe with this bank. My aunt was very appreciative of this security measure,and we both thank you.

  Response from the owner

  Gary, thank you for sharing your experience.

• B

  Brenda Poole
  5

  I have been a customer with Charter Bank, now, serving the community as CenterState Bank since the 90's. The customers service are there very courteous and helpful. I have experience the utmost professional level of service whenever I make any transaction at the church street location. Also, Talethia Thomas and Tammy Lancaster are a great asset to CenterState Bank.

  Response from the owner

  This is so wonderful to hear. Thank you Brenda for your kind words.

• T

  Todd Reaves
  1

  The worst bank ever! We were with Charter since 2012 and they were by far the best bank ever! Center State has been the worst nightmare. Cards work half the time, they messed up deposits, take days to do a cash deposit just to name a few. Love the people there at the bank, but Center State is AWFUL!!!!! Never thought the buy out could take the best bank I have ever dealt with and turn it in to my worst nightmare overnight. Warning - go to another bank.

• G

  Gail Booker
  1

  Don't like that I have to wait til late afternoon Monday or Tuesday for my money to hit my account when I make that deposit at 230 Friday afternoon Charter was just so much better. And even when I use my card as a debit the money is always pending 2 or 3 days later. It just doesn't make any sense

• G

  GZeinelde JordanSe
  5

  When I left the Atl-Metro in 2001, I had concerns as to my banking change because I was content with my credit union. After I started at Charter on Church St., I became quite happy with the "New Banking Experience." Whenever I refer friends and they begin banking at my bank, they thank me repeatedly over the years. Charter's the best in my 57 years of banking interaction.

• J

  Jessica B.C.
  5

  Can’t rave enough about this place. It is well deserving of five stars. I’ve banked here since I moved here about 4 years ago, and even though I didn’t visit all the time until recently, they greet me by name all the time. Now I see them weekly for my job, and I always look forward to my stop there, where I know I’ll be greeted with smiles and warm attitudes, and be served in a speedy and efficient manner, at a nice and well-kept location. Wonderful bank and would consider no where else. Oh, and I LOVE their online banking! It’s sometimes a bit confusing but overall, it has made my life easier!

• J

  Jorge Hassan
  1

  If you're looking for a mortgage, this is not the bank to go to. What bank in 2018 does not allow you to make a mortgage payment online, and only accepts payments at their locations or through snail mail? You can't even call to make a payment over the phone. Seems like something small, but when you live in a time when hardly anyone writes checks, it's a big inconvenience. They're definitely in the dark ages as far as technology.

• T

  Tiffney
  1

  Should really stay open later for people that get off later to still be able to get THEIR money. At least serve people who get there right at 5 instead of saying with an attitude "we closed". Also hire more pleasant people rude workers is how you lose business

  Response from the owner

  Tiffany, we appreciate your feedback. We are so sorry to hear about your experience at the Church Street Branch. We have shared your experience with the local management so they can address what you described. Thank you.

• S

  Sharon Dickson
  1

  Tanesha..I'm still waiting to get an email or call to correct the mistake that was made on my Roth distribution. Why lie to me? SDickson

  Response from the owner

  Hello, Sharon. We'd like to connect you with one of our local bankers to try and resolve this. Please email us at [email protected] with your preferred phone number.

• H

  Holly Cooper
  5

  Allison at the Church street branch made short work taking care of a dispute charge to my account. Thank you, you are amazing!!

  Response from the owner

  Holly, thank you for sharing your amazing experience with Allison. We can't wait to share this with her. We appreciate you!