Truist Church St, Lagrange

Truist Reviews

• B

  Brian Campbell
  1

  Banking experience has become absolutely terrible. No drive thru tellers to serve you. And usually a line inside backed up to the dooed

• T

  Tatiyana Denisee
  1

  Never used this bank before in my life ! I keep receiving mail as if I have an account ! I’ve called all the truist bank around the world and nobody answers the phone !!! But your open till 5 and nobody is answering !!! That’s about the worst customer service ever ! Why am I receiving mail from a bank I have no idea about

• A

  A Frank
  2

  I came on 10/13, and specifically asked for a 1099. The teller tried to 'educate' me a 1099 is what I only get from my employer as a contractor. I am a contractor, so yes I receive a 1099 form, but I am not an employee. Being that I specifically came to the bank and asked for a 1099, I assumed the teller knew I was referring to a 1099-INT form, from interest received. Her co-worker stated she would help me. I could have argued my case, but what would be the point with someone who works at a bank and doesn't know they distribute 1099 forms for interest paid to an account. I guess knowledgeable employees are hard to find.

• M

  Marky Mark
  1

  So, I was refused service unless I bent the knee and forfeited my rights to wear a silly mask AFTER informing the staff I was fully vaccinated as well as state government and CDC has relaxed the mask and social distancing mandates. I contacted corporate and was advised "we get our policy from federal and state government as well as cdc". I informed this employee the state of Georgia as well as well as CDC has relaxed the mask mandate". I was still refused service.

• K

  Keith Roberts
  1

  Stay away!!! With the "Truist" consolidation you get the worst of both! IMPOSSIBLE to get any banking done at the BBT branch and Suntrust "Can't help"

• r

  roxy villar
  1

  You think they would tell you that you have to have an account with them in order to get a notarized paper! They need to do better in helping customers

• b

  backwaters kayaker (backwaterskayaker)
  1

  Worst bank I have ever dealt with. Closed for no reason, corporate office doesn’t even know why. Yet they hold your money and you have access to it unless it’s within their amounts.

• D

  Daniel Leach
  1

  I'm not sure if it's just the people at this location, or the company overall, but there's always some kind of issue everytime I want to get something done, causing this bank to become unreliable, and un-trustworthy.

• S

  Spartan Cook
  1

  Horrible bank. Customer service is Sub Par to say the least. Did not update my account balance after a check deposit for 2 days🙄. Will not be using this bank anymore!

• K

  Keasia Tigner
  2

  Slow customer service at times, and always charging over draft fees for things that you dont know about coming from your account.