SouthState Bank E Butler Rd, Greenville

SouthState Bank Reviews

• N

  N H
  5

  I had a great experience at the bank I was greeted once I walked inside the bank and provided excellent service by Sandra over-the-counter

  Response from the owner

  Great to hear! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit.

• A

  Amy Stribling
  5

  South State on east butler is a great branch. Holly is always helpful and informative to our banking needs. The lobby and staff are warm and courteous. We love doing business with this branch!

  Response from the owner

  Thank you for this kind review, Amy!

• M

  Mark G
  1

  I would not bank here if the money was free. I own and operate 3 businesses in the area and have been shopping banks. I stopped in to cash a check made to me for $9000, ( no problem there) , and asked to speak to someone about opening an account. Lisa, the person I was being directed to , did not seem very interested in helping me. As I started walking towards her office, she quipped rather abruptly " I will be with you shortly, I am finishing something ". To which I responded, no problem, please take your time. She ran through a pamphlet quickly and began to outline all of the scams people have been perpetrating on banks since covid started, and how long their holds were on any items I would be depositing. I suppose this would part of the standard run down, but it became quite redundant to the point where I felt it necessary to explain that I had been banking for a while, and was aware of most banking policies and procedures. All and all I felt like I was inconveniencing her and felt very uncomfortable. My companies are all construction related, and perhaps the fact that I looked a little disheveled and not wearing a suit did not bear well for me. The latter of course is conjecture. Needless to say, I was a little disappointed.

  Response from the owner

  Hello, Marc. We appreciate you sharing your experience with us, and we'd like the chance to make this right. Please email your name and number to [email protected] so we can have a banker reach out to you directly.

• M

  Marvin Smith
  1

  I am not please with my visit at South State Bank. I took my mother into the bank and the branch manager, Lisa, seemed to be very confused on how to help us. She had to call someone else to get information on how to process our paper work. How does a branch manager not know how to process paperwork for a loan.

  Response from the owner

  Hi Marvin. Thank you for providing feedback. We value you as a customer and want to ensure you receive the best service any time you need assistance. Can you email us your full name and contact information to [email protected] so we may have someone contact you about your experience?

• C

  Calandra Brown-Gray
  5

  LOGAN AT THIS BRANCH IS THE BEST!!! SHE IS ALWAYS FAMILIAR AND COURTEOUS WITH ALL CUSTOMERS. SHE IS DEFINTIELY A FIRST ROUND DRAFT PICK FOR THE TEAM!!!! GREAT TEAM AND LOCATION ALL AROUND!