SouthState Bank Ebenezer Rd, Rock Hill

SouthState Bank Reviews

• W

  William Vandagriff
  1

  They are very very slow. 2 of the tellers at the counter did nothing but stay on their phones. While the drive thru teller proceeded to ask me if I have an account to cash my companies South State Paycheck . Well I said no but it's your issued checks for my boss' company account . She says it will be an$ 8.00 charge to cash it . Im like really ? The check cashing place I've used when necessary wouldn't have charged me that much! To be slow as hell and charge so much to cash one of your company account holders check , is absolutely ridiculous! I won't be back again !

  Response from the owner

  We value your feedback, William, and appreciate you sharing it. We would certainly like to improve on this experience. If you’re willing, please send an email with more details about your experience to: [email protected].

• W

  William Green
  1

  A-minus racing with the Better Business Bureau as of the time of this post, please check for yourself. Due to the fact that the branch manager years ago has been very rude and refused to discuss issue. I had to resolve multiple issues by filing my complaints with the SC Banking Commissioner. That SCBC has been able to resolve the issues in my favor. I cannot recommend doing business with this bank. Customer beware! In all fairness all of the other staff at this bank has treated my very well with respect in spite of the poor treatment by the branch manager.

  Response from the owner

  Hi William. Thank you for taking time to provide your comments. If you would like to speak to another member of our team, please email your contact number to [email protected].

• F

  Fadi Shalo
  5

  Very nice people helping us so fast and if I could give a 10 stars I would i absolutely highly recommend

  Response from the owner

  Great to hear! Thank you for this kind review, Fadi.

• B

  Brooke Rhodes
  5

  Catherine has been helping me in the process of closing a loan with South State and has been BEYOND helpful with all of my questions. She even took the time to review an application with me and discuss options I have in a very honest and caring way. I would recommend South State to everyone in the area, they truly are a pleasure to work with!

  Response from the owner

  Thank you for the kind words, Brooke. We are happy to have you as our customer and grateful for you taking a moment to leave us a review. Thanks for recommending us to your friends. We will share your comments with the branch staff.

• D

  Dale Smith
  1

  Horrible service an if you deposit your paycheck into the ATM. The Paycheck will not be credited to your account an till 2 business days later. Unless you deposit it into the account before 7:30 p.m. I don’t recommend this bank

• L

  L B
  5

  I love this bank. They're always very friendly and answer all my questions.

• M

  Mrs Bloop (Mrs Bloop)
  5

  Extremely polite and excellent customer service. Very helpful with anything that you may need.

  Response from the owner

  Hi Jeannine, thank you for the kind words. We are happy to have you as our customer and glad you’ve had a great experience. We will share your comments with the branch staff.