Smart Pawn & Jewelry Menchaca Rd, Austin

Smart Pawn & Jewelry Reviews

• S

  Samuel Edmonson
  5

  This was my first time selling, and the entire staff was extremely helpful and knowledgeable. Rob was a pleasure to deal with, and will definitely come back again.

• J

  Jason C (spazzmanian9)
  5

  Great experience! Never been treated so fair at any pawn shop I have been to, and they're very friendly! Thanks Hector!

• D

  Derek Pyeatt
  5

  I've been to this place time and time again and I never leave unsatisfied. This is one of the best if not the best pawn shops I've been to. Employees here are nice and reasonable. Definitely recommend this place to anybody.

• J

  Judi Padron
  5

  Aj helped me out and worked with me on a loan I needed, it was quick and easy. Definitely coming back again if I ever need any future loans.

• B

  Burruss55
  5

  These guys are really cool, but remember it's about making money

• V

  Vanessa Rollie
  5

  Exceptional customer service. I recommend doing business with this store. The employees here a cut above the rest.

• B

  Bill D
  1

  Went to shop bikes, they had a slightly rusted and used Kent Flexor DS for $250, sells at Walmart for $150, they had it "on sale" for $160. They had a rusty OLD Trek 820, New ones were ~$300 originally when I looked it up, bluebook for ~$100 in NEW condition. They had it for nearly $300 at the pawn shop and it was "on sale" for $170. I made an offer under $100 and he countered with $168. Maybe they overpaid for the bikes and can wait to make it back, but they're so far over value for no guarantee it's unprofessional. The owner needs to get on the bicycle bluebonnet website for values, eBay is not a good guide for used rusty pawn bikes that clearly sit outside every day and get rained on. Would have rated higher if the person we talked to actually made a serious offer.

• S

  Sam Saenz
  5

  The staff is extremely professional, friendly, respectful and helpful. Not to mention this place has a good vibe. I’ve been in twice to sell & buy and I will go back!

• R

  Ramiro Ramirez
  5

  I had a great experience shopping there. Hector has the best customer service skills I have seen in a long time he made my shopping experience enjoyable.

• T

  The Real Profit Z
  5

  I've bought 2 bicycles a TV and had loans with them. It's a great pawn shop with really nice merchandise and great customer service. Go see Hector.