Skopos Financial E John W Carpenter Fwy, Irving

Skopos Financial Reviews

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  Shavonna Walker
  1

  I wouldn't recommend them to anyone good or bad credit. I was told that my interest rate would go down after 6mths to a year of on time payments. Nothing has changed! The vast majority of the representatives are like talking to trained robots and not in a good way. I've been with them for 4 years(2013- to the present 2017). I was A DAY late last month and they continuously called my phone. Also, they will quickly report you to the credit bureau even after you've​ inform them that your payment will be a FEW days late. What's the point in notifying them. We all at see point go through hardships, the last thing anyone needs is a company that doesn't work with it's customers. Especially the one's that have been with them for years and have mad all their payments.

• J

  Jennifer Hawkins
  1

  If you want a company that will make you feel like a person with bad credit that isn't trying to fix it, then this is your company. I have been fighting bad credit since my divorce in 2012. I have worked hard to get it up 200 points. I purchased a car from a local dealership and they got my loan through SKOPOS in 2016. I have made some late payments since I am human and life does happen. It was good until March 2018. They stopped reporting to the credit bureau. I got behind and my car was repo'd what else would I expect. I called and did everything I needed to, to get my car back (we need a car to get to work, to pay the car payment-----the cycle of life). Well I jump through all the hoops to get my car back and was told everything was paid. Right before my August payment I all of a sudden have a $475 "other" charge. I've made my last two payments and still they won't report to the credit bureau (7 months) and won't tell me what the "other" charge is. Also, I looked online and wow most of my payments have went to interest. They can't do that unless I have an interest only loan, which this is not. They are not applying the principle so that you are stuck in the loan longer. Listen I have had some shady loans in my past with my ex husband, but never have I had to deal with people that this bad. If you call them you may get lucky and talk to someone who speaks English good enough you can understand them.

• E

  Erica B
  5

  Been with them for almost 5 years and have never had a problem !

  Response from the owner

  Thank you for the review, Erica!

• J

  Jeremy Simmons
  1

  Please Investigate...They just admitted, they charge interest, on interest. Negative 100 stars We need to file a class action lawsuit Same as others, NONE of my money has been going to the principle. That's keeping my balance high, earning them more in interest and hurting my credit all in one. This company is fraud. Lawyer up. SCAM SCAM SCAM SCAM SCAM SCAM SCAM

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  toni g
  1

  If I could give them a ZERO I would .. car total loss insurance paid off December 31 all but $381 dollars called them several times to ensure the payment was been processed from my insurance also to inform I would be making a final payment to close loan. The next day Jan 4 I got a credit alert. Skopos reported my account as a collections/ charge off to the credit bureaus. I have been trying to contact their customer advocacy department for a week. No response to emails no answer to that line at all. Although each time I call there are ZERO calls ahead of me I wait one hold for 30 mins plus and NOONE ever picks up!!!!! Fun fact the customer service and credit department state that after a car is totaled it becomes unsecured and they change all accounts to collections... BS I am fighting this my credit score has dropped and Now I can’t get a car to replace my car due to My loan is listed as collections ..... RUN RUN RUN from any dealer that says we have you approved with SKOPOS !!!!!

• J

  Jordan Erhart
  1

  I was in a car accident and my car was deemed totaled. While working with the insurance company to get my line paid, they called 3-4 times a day. It didn't matter if I had a claim number. Finally, I got tired of it and went off on them because I was informed it wasn't their fault I'm past due and they didn't care about my car being totaled out. Immediately called the insurance company and was informed that all the were waiting on was a letter of guarantee from Skopos. So it is your fault I now have a negative mark on my account.

• C

  Catherine Smith
  1

  THE WORST LENDER IN THE HISTORY OF LIFE!!! They lost 2 payments in the amount of $812 and claimed that I did not make the payments even though I made the payments over the phone with one of their agents from my bank account I even had my bank send over all of my statements showing that I paid them twice in the month of October but their agent Ms. Richie this god awful woman refused to consider my official bank statements as proof because and I quote "there weren't transactions for everyday of the month so this is not an official bank statement" and that's what she continued to say even after my banks legal department told her it was an official bank statement and that I just didn't have any transactions to report on those days she said were missing. So Skopos repossessed my car despite me having proof of paying them and they illegally sold my car without sending any prior notification which is required by law in the state of Texas, of when the vehicle would be auctioned off. They only got $5000 funky dollars for a car that I bought for $17,000 and since they didn't get the full value they're reporting it on my credit as late payments for the last 9 months, screwing my credit history to hell because THEY LOST MY MONEY!! I would never recommend them not even to my worst enemy.

  Response from the owner

  Thank for contacting Skopos and bringing your concerns to our attention. We are very sorry to hear of your negative experience. We strive to provide excellent customer service and assure you that your feedback will help to improve our service further. Should you have any questions or wish to discuss further, please do not hesitate to contact our Customer Advocacy team at 877-756-7640. Best Regards, Customer Advocacy

• G

  Gabriel Rexach
  1

  Trying to collect on a vehicle that was totally paid for and I'm pretty sure we are going to take a hit on our credit that we spent more than a year on trying to improve.. predatory lender .. do not do business with this company.. they take advantage of hard working people with no credit with loans you'll never pay off... -5 out of 5 stars

• N

  Navia Nella
  1

  This company is deceptive and horrible overall! I can't even refinance my car loan because it is upside down by the amount interested they charge daily and was not advised to me properly when I took this loan. They also failed to advise how the interest would affect me when they offered to push back 2 payments beause of a serious medical issue. They are inhumane. They told me they don't have to adhere to the laws of my state.

• k

  kris brabaw
  5

  They did good to me. My mother went to the hospital and my son was born early. I did not have enough money to pay my car payment and told them to take the car. They informed to trade my car in and gave me 2 months to hold my payments. I know they are high risk bank but I would use them again. They treated me good during my time of stress.