Simmons Bank N Shiloh Dr, Fayetteville

Simmons Bank Reviews

• G

  Garrett Woodward
  2

  The loan officers at Simmons bank don't respect or value their customers. I had a loan advisor hang up the phone on me despite the fact that I have gotten 3 loans and paid them all back early. They were unwilling to listen or cooperate with me and now I'm presented with the serious consideration of switching my bank, both business and personal. Much appreciated Brad.

• B

  Brady Moore
  1

  DO NOT USE THIS BANK. This is far and away the worst banking experience I've ever had, from falsely shutting down my checking account due to fraud and wrecking me financially to MASSIVE overdraft fees that seem to change parameters monthly. Atrocious customer service and out of date technology to add insult to injury. This is quite literally the worst bank I've ever seen, DO NOT DO BUSINESS WITH THEM I have had to call in a favor from another Simmons branch president 3 times now and they continue to treat my account with no care whatsoever. Bank with literally anyone else

• M

  Marilyn Clark
  1

  I deposited a $6500 check last Friday and they only posted $500. They are making me wait 5 days to credit my account the rest of the money when it's clearly their fault that they dis not post the correct amount. We had already ordered parts and now we will have to reorder tomorrow when they FINALLY put the CORRECT amount into my account. NOT HAPPY WITH THIS BRANCH AT ALL!!

• S

  Sandra Lily
  1

  This bank is stuck in the past. If you need statements from months ago you have to pay $3 copy/month or have someone do the digging for you for $20/hr. Mobile banking might as well not exist. I need previous statements to prove I made payments on time and will have to dish out money for the info when I can just pull up and export it through my Arvest app. Do not recommend.

• D

  Dawn Hinshaw
  5

  Tellers are pleasant and capable. The manager has been with Simmons a good long while. She's great.

• R

  Raneesha Brown
  5

  I love each and every person that works here! So friendly and fast! I only go to this location if possible!

• m

  mo dc
  5

  I had a great experience here. Staff was great and friendly.

• C

  Christi Barrier
  4

  They really need more tellers. Other than that it is great.