Service Credit Union S Main St, Rochester

Service Credit Union Reviews

• C

  Crypto Ace
  4

  SCU has always reversed any amount of overdraft fees my acct has acquired for any amount of reasons. With a simple reminder of my customer loyalty and having always maintained a good acct status, those fees are always reversed. Thank you guys for having my back

  Response from the owner

  Hello there, thank you for taking the time to share your experience. We appreciate you!

• B

  Body Rituals Wellness & Spa
  1

  The worst bank ever. First they give you checks but don't tell you in order to use those checks for a CHECKING account you have to go to your profile and enroll. So thanks for all those bounced checks. Then theyrepeatedly have a problem with their in bank transfers. Then know a person is buying a house for cash, give them a proof of funds for buying a house and don't let anyone know so that when a wire transfer is made, confirmed and completed you flag the transfer freeze the account and cause someone to potentially loose their home. On top of that you cant correct it in time to keep your customers from missing their vacation. Z

  Response from the owner

  Can you kindly send us the best number to call you at so that we may try to resolve the matter?

• c

  cameron cully
  1

  Met a high up at the company. Told me to apply for a loan and that they have good rates etc. (obv I know he doesn’t approve loans) I just bought a house and have a 700+ credit score and looking to refinance my car that’s at an 8.9 interest rate and they declined me. I have a 100% payment history. A bank elsewhere will collect my interest. Not recommended

  Response from the owner

  Hi Cameron, we're sorry to hear that you had a negative experience with your loan application. We'd be happy to discuss it in more detail. Please give us a call at 800.936.7730.

• d

  derek lapanne
  5

  I have been banking here for years and years! Never once had a single issue! The best banking Staff around by far

  Response from the owner

  Hi Derek, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to seeing you again soon.

• A

  A C
  1

  Incompetent employees, that get confused with the simplest transactions. The branch manager Elaine flat out gave me the wrong projection on an interest rate I inquired about. She is also often seen just sitting, doing absolutely nothing while the other tellers are busy and there is a line. She certainly needs to be replaced. Unfortunately they aren't any worse than other banks and credit unions in the area.

• A

  Ashlee R
  1

  NOT OPEN. Yes wner replied that they moved, however Google and their own app still list this as an active location. Save yourself!

  Response from the owner

  Hi Ashlee, our branch at 90 South Main St moved to 83 South Main St last year, if that is what you are referring to.

• K

  Kai Leuth
  1

  Not handicap accessible unless you are in a wheel chair. I have pulmanary hypertention and heart failure. With dr orders to not do stairs but when i asked to use the elevator i was rold it is only for people in wheelchairs. This was at the branch on north main street in Rochester nh.

  Response from the owner

  Fawn, we are sorry to hear about your experience. We would like the chance to review your situation. Please send us a good time to reach you and a member of our team will reach out.

• E

  Elizabeth Livengood
  5

  I was having trouble with my account. Someone in the local bank was able to calm my fears and help me fix my mistake. I love this bank! Thank you for employing such considerate staff.

• D

  DeAnn Humes
  5

  Love the bank's,they're everywhere and service's are GREAT!! The BEST bank i've dealt with in my life! Keep up Great work S.C.U. people!

• D

  D
  5

  Hands down the most friendly and helpful tellers out all the banks and credits unions I've dealt with.

  Response from the owner

  Thank you so much, David! We really appreciate your great feedback.