Self-Help Federal Credit Union S White Rd, San Jose

Self-Help Federal Credit Union Reviews

• A

  Angela Hernandez
  1

  Horrible servirse i don’t recommend this credit union at all.. plus no courtesy from on of the staff I think her name was Xiomara. 👎

  Response from the owner

  We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We hold ourselves to a high standard of service and hope you give us another chance to prove ourselves and earn your trust.

• B

  Bleep Bloop
  5

  Friendly staff is committed to helping people with financial stability. Bilingual English and Spanish.

  Response from the owner

  Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to serving you again in the future.

• L

  Laura Alvarez
  4

  I really like banking here except that they should change there hours it said it is open from 9-5 but one time I had an emergency and needed a lot of cash from my account and they didn’t want to open the door for me and it was only 4:47. I still had 13 min and they didn’t want to help me. I was so mad because I really needed my money .

  Response from the owner

  We are incredibly grateful that you took the time to leave us this review. We are sorry that you had a disappointing experience. We hold ourselves to a high standard of service and hope you give us another chance to prove ourselves and earn your trust.

• W

  WillP
  5

  I am not sure why some of the reviews here are bad but my experience has been great. I open a checking/savings account quick and hassles. I was also able to re-finance my vehicle and save 4.25% compared to Chase Bank.

  Response from the owner

  We are incredibly grateful that you took the time to leave us this positive rating and review. We are happy to hear you had a great experience at our San Jose branch. We look forward to serving you again in the future!

• K

  Karyn Marie Tompkins
  5

  I opened my account many years ago in San Francisco and now reside in San Jose. I'm very pleased with the services and professionalism I receive each time. I look forward to working with them for many years to come.

  Response from the owner

  Marie, we are incredibly grateful that you took the time to leave us this review. Its members like you that make our job wonderful. We look forward to serving you again.

• C

  Cisco. ZZZ
  2

  Many clowns here that will put you on hold and make you come back 2 to 4 hours later because that’s how long their lunch breaks supposedly are.

• j

  jojean Doneza
  5

  Great Banking Services but there's only one location in San Jose.

  Response from the owner

  Jorschz: Thank you for sharing your experience. We will continue to do our best to serve you well.

• c

  carol carmona
  5

  This place bid for my carloan and fave me the best intrestrates i have seen anywhere thanks

• J

  Juan Medina
  1

  Very bad service they close ahead of time there were 18 minutes left and they did not want to open the door they said that there was no service and to come back tomorrow

  Response from the owner

  We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We hold ourselves to a high standard of service and hope you give us another chance to prove ourselves and earn your trust.

• K

  KN 9mm
  1

  Very Guebona people 3 times they made me come back and in the end I get that they didn't estimate the time 👎👎👎👎👎👎 this place doesn't work