SEFCU Park Ave, Clifton Park

SEFCU Reviews

• N

  Nicole Napolitano
  1

  I rarely leave a review.. but my paycheck was deposited into someone else’s account, luckily I checked the next day or I wouldn’t have realized.. I’m overdrafted because of this error

• S

  Stacey Carbonare
  1

  Well I have been a member here for 10 plus years . They have the most unprofessional service I have ever experienced. The do not call members back when you send secure messages for that to be a thing. Put in a loan application forget it they don't call to te you your approval status and they don't answer their phones period . Ridiculous I sent an appointment request to talk about serious things happening with my account ...that was 2 months ago im still waiting. At this point they have proven to not be member first. I will take my business along with a bunch of others to TCT federal where they actually care for their members.

• B

  Bill Chappell
  1

  My mother dies, leaves a lot of debt and has little life insurance. After 60 days of contact with the Life Insurance company, I receive a $2,500 check. Not much but it needs to go to the lawyer for expenses. Surprise, my CU decides to place an extended hold on the check for a fraud check. It's from MetLife written on Chase bank. So I call, and I'm told to call the other bank. So, I'm taking their advise and looking for another bank/CU .

• A

  Ashley Armitage
  1

  Absolutely unprofessional service. I had under 20.00 worth in change counted in a bag and they refused my as a SEFCU member. There was no line, just the girl was lazy to take care of me and didn’t want to bother taking the time with me. Instead they wanted me to put less than 20.00 worth of change in a machine that would take a percent to charities that are not specified at all. Just very upset how that seriously I was an inconvenience to count less than 20.00 worth of change.

• K

  Kelly Mapes
  5

  I LOVE SEFCU! The Clifton Park Branch is my favorite. They are always helpful and courteous. I came from TrustCo Bank years ago when my daughter said she loved the bank that she was using. I gave it a try and I will NEVER EVER go back. Thank you SEFCU.

• A

  April Sherman
  1

  Wait in drive thru time is completely unacceptable. I suggest putting an ATM that can take cash deposits. We have to get back to work sometime today.

  Response from the owner

  We apologize for any inconvenience. To help with long lines we offer Video Teller Machines across the region, including in Clifton Park. These machines allow you to speak directly with a SEFCU representative and perform the same tasks you would with an in-person teller. Learn more: https://www.sefcu.com/VTM-video-teller-machine

• E

  Evie King
  5

  Back in the day I was so excited when my daughter took a job with the State and I could become a member. SEFCU takes care of all our banking needs. Great service and great rates. Thank you SEFCU.

• J

  Jan Guido
  1

  Awful!!! Everytime we visit the wait is long and it doesn’t matter what branch what time or if it is drive thru or inside. Highly recommend not using this bank.

• J

  JJACO
  4

  Great bank Great service but there are SO many potholes at the Clifton Park branch

• j

  joe mosseau
  1

  Worst experience ever. Over a half hour long wait in drive thru.