Security Service Federal Credit Union Hwy., San Antonio

Security Service Federal Credit Union Reviews

• J

  Johnny p
  5

  I recently established a new business relationship with SSFCU -Evans location. Selena Jimenez was my member relationship officer. The process went well because Selena’s was courteous, prompt, and professional throughout the entire process. I highly recommend Selena and SSFCU at the Evan’s location.

  Response from the owner

  Hello Johnny, Thank you for leaving a 5 star review and recommendation! I am happy to hear Selena provided such an excellent experience at our Evans branch. We appreciate your membership at Security Service and look forward to being there for your future financial needs. Sincerely, Brandon B.

• A

  Alex Rodriguez
  5

  Went in to get my auto loan refinanced and Jary Acevedo was phenomenal and did exactly that.

  Response from the owner

  Alex, Thank you for leaving a review. I am pleased to read Jary was phenomenal in servicing your financial needs. Thank you for choosing SSFCU to assist with your auto refinance. Sincerely, Gared R.

• R

  Rosalba Rios
  5

  I went to this bramch after multiple unsuccessful, time consuming phone attempts to the credit master card extension to activate our credit card to use internationally. I cane to the Evans lobby, and was helped by Commie who took the time to listen to my concern. Connie was knowledge ang efficient in making sure we were able to use our credit card and debit card abroad. Thank you Connie.

  Response from the owner

  Hello Rosalba, I am so glad that you were able to receive the personalized service that you needed from Connie at the Evans Branch. We understand how important it is that your cards work wherever you travel in the world. Have safe travels and we look forward to servicing your financial needs in any of our available channels. Sincerely, Gared R.

• K

  Krista Shepard
  5

  Racha Khosla had been the best teller at this branch we have ever worked with! She was calm, thorough, and very kind!

  Response from the owner

  Hello Krista, I appreciate you taking the time to leave a review. Your 5 star rating means a great deal to us and I will be sure to pass your comments on to Rachna and the branch management team. Thank you for your membership and we look forward to handling your financial needs. Sincerely, Brandon B.

• L

  Laura Quraish
  5

  Ghabriel Ibargue was a huge help! He set up my checking account quickly and helped me work with another bank to do a transfer. He is a rising star at Security Service FCU!

  Response from the owner

  Laura, Thank you for leaving a 5 star review. I am happy to hear about your pleasant experience working with Ghabriel on setting up your checking account. Thank you for choosing SSFCU to assist with your financial needs. We look forward to servicing your future financial needs. Sincerely, Gared R.

• R

  Rosa Massengale
  5

  Love this neighborhood branch. We received exceptional customer service from Ghabriel Ibargue. He remembered who we were from a previous visit and went above and beyond in helping us. Very cordial and personable.

  Response from the owner

  Hello Rosa, I appreciate you taking the time to leave a review. Your 5 star rating means a great deal to us and I will be sure to pass your comments on to Ghabriel and the branch management team. Thank you for your membership and we look forward to handling your future financial needs. Sincerely, Brandon B.

• M

  Mister Chivo
  5

  This branch was very helpful in helping set my account back up, very friendly, Brittany and Selena were great and I’m glad they were able to take care of it. Also not much traffic so I was able to talk to them right away on a Friday.

  Response from the owner

  Hello! Thank you for taking the time to leave a 5 star review on your experience with Security Service at our Evans Branch. We are also very glad you chose us for your financial institution! I will make sure to forward your comments on to the branch management team. Thank you for your membership and for trusting us with your financial needs. Sincerely, Brandon B.

• R

  Richard Cano
  5

  Selena @ the 281 & Evans location was very kind an helpful in setting me up with a personal checking account! It was fast and easy with incredible customer service the entire time!

  Response from the owner

  Ricardo, we appreciate you taking the time to leave a 5 Star review and letting us know Selena @ the 281 & Evans branch provided you with incredible customer service while setting up your personal checking account. I am glad the process was easy and completed in a timely manner. We thank you for your business and for trusting us with your financial needs. Ronnette

• T

  Tammy Puente
  5

  This branch is excellent. The customer service is awesome. Selena was so helpful and kind and professional in my time of need. ❤ SSFCU!

  Response from the owner

  Hello Tammy! Thank you so much for the great review as it truly means the world to us! Service is in our name and we'll always strive to deliver an exceptional experience to our members. Thank you for again for your membership and for trusting us with your financial needs. Sincerely, Brandon B.

• n

  nathan
  5

  I switched to SSFCU from RBFCU after being a member for over 10 years. The customer service was great! Thank you to Jennifer Hall for all your help. You were awesome setting up my accounts and getting me a great new credit card. I am very impressed with this Bank and Branch specifically. I highly recommend them.