Security Service Federal Credit Union Northwest Loop, San Antonio

Security Service Federal Credit Union Reviews

• L

  Lawrence Crockett
  5

  Daniella Chavarria helped us today to take care of banking matter she was very polite professional courteous and knowledgeable we were in and out of the office very quickly she made this a very pleasant and painless experience she should be commended for a job well done

  Response from the owner

  Hello Lawrence, Thank you for leaving a 5 star review! I am so pleased to hear Daniella provided such an excellent experience at our branch through her professional and courteous approach. I will be sure to pass your comments on to her management team. We appreciate your membership at Security Service and look forward to being there for your future financial needs. Sincerely, Brandon B.

• G

  Geronimo Ponce II
  5

  Outstanding work greater what they do and very fast

  Response from the owner

  Hello Geronimo, Thank you for leaving a 5 star review! I am happy to hear the level of service your received exceeded your expectations. We appreciate your membership and I hope you have a great day! Sincerely, Brandon B.

• S

  Skye Puentes
  5

  Brittany was great she greeted as I approached her. Came to open new account and she was very helpful of explaining the details!

  Response from the owner

  Hi Skye! Thank you so much for the 5 star review it truly means the world to us! We are so glad you chose Security Service for your new account and we look forward to exceeding your expectations in the future. Thank you for your membership and for trusting us with your financial needs. Sincerely, Brandon B.

• A

  Adrienne Weathers
  5

  Ricardo was very professional and thoroughly set up my new account. I left knowing my new account here in Texas. Thank you Ricardo.

  Response from the owner

  Hello Adrienne, Thank you for leaving a review and a 5 star rating! I am glad to hear Ricardo' s thoroughness and professionalism provided for such an excellent experience. I will relay your comments to him and the branch management team. We appreciate your membership and look forward to handing your future financial needs. Sincerely, Brandon B.

• J

  Joanelda De Leon
  5

  SSFCU on Bandera and 410 service was fantastic! Daniela Chavarria was very informative and helpful. Thank you.

  Response from the owner

  Joanelda, we appreciate your 5 star review, it's really good to hear that you received fantastic customer service from Daniela Chavarria. I am so glad she was helpful and informative while assisting you at Bandera 410 location. Have a great week and thank you for choosing Security Service! Ronnette

• D

  Danea Fresco
  5

  Ricardo was very helpful, and patient with helping with my boyfriends account. He was very informative and made everything very convenient! 👍🏼😃

  Response from the owner

  Hello Danea, Thank you for the 5 star review and recommendation it truly means the world to us. I am also pleased to hear you had such an excellent experience with Ricardo at our Bandera 410 branch. I will make sure to pass your comments on to his management team. Thank you for your membership and I hope you have a great day! Sincerely, Brandon B.

• F

  Fabiola Mendez
  5

  Ricardo did an awesome job! Super friendly and efficient. Walked me thru whole process of opening an account smoothly. Would come here again!

  Response from the owner

  Hello Fabiola, We appreciate you taking the time to leave a review on your visit to Security Service. I am so happy to hear Ricardo delivered that type of experience. I will make sure to forward your comments on to him and the branch management team. Thank you for your membership and for trusting us with your financial needs. Sincerely, Brandon B.

• A

  Arcsnl Girls
  5

  Ricardo Cruz Helped me open up a account today his customer service was amazing it was quick and fast. Due to the COVID pandemic the process was good insuring that costumers we’re safe. He answered all my questions and concerns I highly recommend him!

  Response from the owner

  Thank you for letting us know about your experience with Ricardo at our Bandera Branch! I am glad we could assist you in such an efficient manner! I will share your appreciation with his Management Team! Thank you for choosing SSFCU! Bridgett K.

• M

  Mario Zuniga
  5

  My experience with mr Christopher Munoz has been one of the most relaxing and great things that have happen to me . I would like to know that this young man is known at his work as one of the most influential worker.i would like to work with him evry chance I get. Thank you so very much.

  Response from the owner

  Hello Mario, We appreciate you taking the time to leave a review about your experience with Chris and at Security Service. I will make sure to forward your comments on to his branch management team. Thank you for your membership and for trusting us with your financial needs. Sincerely, Brandon B.

• l

  liz lopez
  5

  I came in today to get my driver's license Christine was the person I talk to I let her know my experience in this Branch the last time I was here she apologize for the experience I had... she very nice and friendly person thank you so much Christine again

  Response from the owner

  Hello Liz, Thank you for taking the time to provide feedback on your experience. I would like to apologize for us not meeting our expectations of service during your recent visit. We do appreciate your membership and we'll use this information to provide feedback to our team and improve our branch processes. Sincerely, Brandon B.