Seacoast Bank US, Vero Beach

Seacoast Bank Reviews

• R

  Robin Walsh
  5

  I've been a customer of Seacoast Bank for many years. I have gotten to know the staff at the 12th Street US1 branch. They have gone above and beyond so many times for me, with no hesitation. Nick Tucker, the center manager is a very competent, professional and caring person. He is easy to talk with and will drop what he's doing to help you at anytime... Ethan Roberts, the assistant bank manager, always has a smile on his face & I can tell he has always put his customers first. I have relied on him to help me out with many different financial situations, even the complicated ones are given his complete attention. Jennifer Eisenmann, Kulbir Bansil, Karen LeCompte & Jecenia Maeso are also very friendly and very helpful. This bank is a hometown bank, with real caring people.

  Response from the owner

  Thank you for taking the time to leave a review. We hope to see you at one of our branches soon. Thank you for being a part of Seacoast.

• H

  Heidi Cain-Lebo
  5

  Thanks for the change much appreciated!! I went to Chase across the street because I am a customer there (and It was the right thing to do) and was told they don't have any quarters.. I will be banking with Seacoast when I become a resident of Florida. Awesome customer service and great personality!! Thank you!!

  Response from the owner

  Hi Heidi, thank you for taking the time to rate and share about your experience at the Vero 12th Street location. We will be sure to share your rating a review with management at this location. We look forward to you banking with us.

• S

  Shawna Cooper
  1

  Because of covid i went through the drive threw. I wanted to change my last name since being married. First they asked if i had my marriage licence. After i told them i did they stated theyd need to set up an appointment to do that inside. Ok. I gave them 3 checks to deposit. They refused to deposit any of them without my last name being changed..EVEN though i have my marriage licence and both i.d.s before and after marriage. Unfortunately this is the SECOND time they have refused to help me in anyway, and it was the same person both times. The first time a man took over and helped me. Now mind you ive had checks deposited and direct deposited into the same account with my new last name. No problems. Its just this branch and this particular women.

  Response from the owner

  Shawna, we appreciate your feedback, and are sorry we did not meet your expectations visiting our branch. We would like to learn more about your experience, please contact us at [email protected]

• B

  Beverly Reaume
  1

  So, I received a check from a person that has an account at Seacoast, in the amount of $3,750.00 I went to this branch on US1 in Vero only to be told that since I DO NOT have an account there, the charge will be at 2% which equals 75.00 according the the banks calculation. Of course I was livid, are you kidding me??? What are y'all trying to do, bully people into banking with you?? After a few explicits, I got asked to leave. So I left, I hope you get robbed like you are ROBBING non bank account holders. You should be ASHAMED!!!!! After letting the account holder know what happened he was SHOCKED!!!!! I hope he takes ALLLLLLL OF HIS MONEY OUT OF YOUR BANK AFTER THIS. Shameful in this time in the world. In my opinion, if you charge, it should be a reasonable amount, 75.00 IS NOT A REASONABLE AMOUNT!!!!!!

  Response from the owner

  Thank you for taking the time to share your feedback. We will pass your comments on to the management team.

• A

  Ashley Rodriguez
  5

  I’ve been with Seacoast for many years. I won’t bank with anyone else. Ethan and Tina are absolutely fantastic! If any issue arises, they take care of it promptly. I’ve had nothing but great customer service.

  Response from the owner

  Hi Ashley, thank you for taking the time to share your experience. We appreciate your feedback and will ensure this gets passed along to the manager at this location.

• M

  Miranda Bates
  5

  Everyone in here is absolutely amazing! Karen, Jen, Ethan and the rest of the crew can get you taken care of and are a pleasure to work with.

  Response from the owner

  Thank you for taking the time to provide feedback about your experience. We will share your kind words with the branch team.

• S

  Shane Vestal
  5

  I've no doubt that Nick, Ethan and the rest at Seacoast are the best at what they do! They answer all the questions, and process all the transactions with a grace that makes it appear effortless!

  Response from the owner

  Shane, thank you for taking the time to provide feed back and leave your 5-Star review. Nick, Ethan and the management for Vero 12th Street location will be happy to hear that they and "the rest at Seacoast are the best". We appreciate you being part of Seacoast and look forward to making all of your interactions with Seacoast effortless.

• K

  Klaus
  5

  NOTHING ... than good experience. Nick, Ethan and their crew are very helpful and go the extra mile for you! Highly to recommend for all your banking needs.

  Response from the owner

  Hi Klaus, Thank you for taking the time to leave a review and share your experience at the Vero Beach branch. We will share your kind words with the Vero Beach team. Thank you for banking with Seacoast Bank.

• J

  Jason Wach
  1

  Vice Presidents Marc Heraux, Phillip Fitzgerald, & Gary Albert treated me like trash even though my corporation paid excellently on the credit line over almost Four years, and even though they know that I suffered a severe illness!!!

• C

  Cathy Bryant
  1

  Very rude, banker rolled her eyes at me when I asked for change. I will never go back to Seacoast.

  Response from the owner

  Cathy, thank you for taking the time to leave us your feedback. We are sorry to hear that you did not have the experience we strive to provide all Seacoast customers; we’d like the opportunity to speak with you to better understand your experience. Please send us your contact information to [email protected] so that we may reach out to discuss your experience. Your comment will be shared with the manager at this location.