Scott Credit Union Watson Rd, St. Louis

Scott Credit Union Reviews

• D

  Dawn Jones-Goldstein
  3

  The car loan rate was good, but customer service was mediocre. We had a lot of issues with insurance documentation. We got a bogus charge, eventually got a refund, and then another bogus charge that was dropped after a 45 minute phone call. I wouldn't take a loan with them again.

  Response from the owner

  Hello Dawn, we would like to apologize for the frustration you have experienced. We will pass this information on to the management over that area. If you would like to speak with a member of management, please send your preferred contact info to [email protected].

• D

  Danielle Renaud
  5

  Had a wonderful experience with Natalie. Loan process was quick and easy, and Natalie stayed late on the weekend to ensure we completed the process. Couldn't have asked for a more friendly and helpful financial rep. Thank you!!

  Response from the owner

  Thank you for the great review, Danielle!

• J

  James Martin
  1

  In the process of closing accounts at Scott Credit Union. Something is seriously wrong with the loan department and that is what makes a bank. They are having serious issues with a lack of loan officers. They do not communicate to their customers at all. It's like pulling teeth. I would not recommend this credit union.

  Response from the owner

  Hello James, we have had exceptionally high loan volumes due to the current rate environment. We are working on allocating more resources to serve members with their lending needs. If you would like to be put in touch with somebody who can help you with your situation, please send your preferred contact information and the type of loan that you are trying to get to [email protected].

• A

  Anna May West
  5

  Scott Credit Union has always been there when I've needed them. I have had all my auto loans and home loan thru them!!

• C

  Christopher Cannon
  5

  I am one of the newest St. Louis Missouri residents to become a member of the Illinois based credit union, and I have to say hands down the best Finacial institution in our great state of Missouri, I have many Missouri Credit union memberships along with their auto loans and Platinum Credit Cards, the minute I switched to Scott Credit union I instantly seen my money grow from their high interest free checking account to their extremely low rated visa credit card, there’s no other bank or credit union out there even close to what Scott Credit Union offers, thank you Scott credit union for expanding to Missouri residents!

  Response from the owner

  Thank you, Christopher!