SchoolsFirst Federal Credit Union - Anaheim N Euclid St, Anaheim

SchoolsFirst Federal Credit Union - Anaheim Reviews

• a

  ana Yneg
  5

  Denise and Noe were phenomenal! Extremely helpful and very caring towards helping me and my toddler whom was CRAZY. Thank you both for your help have a great day and weekend.

  Response from the owner

  Ana, thank you for your visit to our Anaheim Branch. We will surely pass along your kind words to Denise and Noe.

• J

  Jose Hernandez
  5

  Today I took my mom to open her new account and were assisted by Alondra. She was super nice and was able to help us with all the questions we had. I'm glad how friendly she was to make my mom's first experience nice.

  Response from the owner

  Jose, we are so happy Alondra was able to create a friendly first experience for your mom. Thank you for bringing her in and for your Membership!

• H

  Hunii Brown
  1

  The ATMs at this location are always broken. Whoever is responsible for making sure the machines are well maintained and in functioning order needs to be replaced. When they aren’t taking deposits- they aren’t available for withdrawals, and that’s assuming the ATM is working at all.... it’s laughable it’s such a continuous issue.

• G

  God Took My Clothes
  5

  SchoolsFirst is a top quality banking Institution. They have a can-do attitude, are always friendly, and they have never hassled me or given me any problems as other banks have. You won't get the very best of rates for interest rates or loans, but they're close. You never have to go through an annoyingly long phone tree to get to a live person when you call their customer service, something I really value. They are by far my favorite bank and I have been with them for over eleven years.

  Response from the owner

  Thank you for taking the time to review us. Our team at our Anaheim Branch will be thrilled to read your kinds words. If there's anything else we can do to serve you, please let us know. We look forward to serving you again, soon!

• D

  David Piraino
  5

  Five star service comes standard for all members of this institution. Raul gave exceptional service to me today. Each trip I am greeted pleasantly and assisted promptly. The parking at this specific location is plentiful and easy. I highly recommend this credit union.

  Response from the owner

  Thank you for your review, David! We're thrilled to hear you're enjoying your Membership. We look forward to serving you again, soon.

• A

  Anabel Juarez
  1

  I called the only phone number available for members which took over 30 mi Utes to wait and get a call back and after I talked to somebody they transfered me to a "representative" and had to wait another 30 minutes. I finally spoke to a human and she didn't know the answer to my question and put me on hold again for another 30 minutes. I was placed in hold 3 times to pay my bill.She finally answered and when I asked to pay my credit card issued from them with another card they said no, it had to be another bank account routing number. They don't allow you to pay your credit card with another card unless you go to the bank itself.

  Response from the owner

  Anabel, we apologize for the inconvenience you experienced when trying to place your payment over the phone. We would like to learn more about your overall experience with the service and how we could provide you with better service. When you have a moment please reach out to us at 800. 462. 8328 and ask for Erik C., one of our Contact Center Supervisors. Thank you for your Membership, we hope to speak to you soon.

• J

  Jace Aldrete
  5

  Love going to this branch. My family has been going to this branch for about 5-6 years. The workers are always so nice and are always there when you need them. When they are busy they try there best to get through everyone. Love this branch. I would not switch banks for no reason.

  Response from the owner

  Thank you for reviewing us, Jonatan! We're so pleased that you and your family have always had good experiences while visiting our Anaheim Branch. Our team always strives to make sure every Member is helped with all their needs, and in a timely fashion too. We'll be sure to share your kind words with the team - it will definitely make them smile. We're so grateful for your Membership and look forward to serving you and your family for years to come!

• B

  Bobby .D
  5

  Since day one for me in 2004, I have been treated extremely well. Banking with Schools First has blown Bank of America out of the water. My money is always on point. I've never had an issue with Schools First. This location specifically has a great crew.

  Response from the owner

  Bobby, thank you so much for being a loyal Member since 2004! We're so happy to hear you are pleased with the service from our Anaheim team and that the branch location is convenient for you. Again, we truly appreciate your Membership and look forward to serving you for 12 years more!

• H

  Hopi Honore
  5

  5 stars to the employee Matt who is the best front desk person ever. Solved my account issues and walked me through them. Thank you Matt and Schools First for providing such an excellent banking service.

  Response from the owner

  What a sweet review, thank you Hopi. We're so glad Matt was able to help you and will be sure to share this with him--it will make his day! Thank you for your Membership. We look forward to serving you again soon.

• Y

  Yvonne McKay
  5

  The service I have received from this bank has been exemplary. After my divorce my credit was not good and they still worked with me to make sure I got a good car for my money but also gave me a great interest rate and loan and they have tools you can use to help your credit.

  Response from the owner

  Thank you for sharing your experience with us, Yvonne! Hearing how our Anaheim team was able to be a helpful hand during that time of your life and provide you with tools to enhance your credit truly makes us so happy. We will always be here to help whenever you need us. Thank you so much for your Membership and we look forward to serving you more in the future!